Being first time home buyers, my girlfriend and I had little experience with the real estate transfer process and it seemed daunting at first, but Mariam Lowe went out of her way to make sure we truly understood every step along the way and ended up with the perfect home.
When we first met her, Mariam gave off a warm vibe and was very personable, but also very down-to-business and professional. Mariam was prompt, early to all showings, knowledgeable of the properties, and most importantly, completely honest and open about all property information. She was engaged in understanding what my girlfriend and I truly wanted in a home, and cared that we end up in the right home, rather than just a home.
When we had found the right home, we put an offer on it, but another offer came in at the same time. Mariam was not afraid to be a bit aggressive in order to secure the acceptance of our offer, sweetening the deal for the seller while keeping our financial concerns in mind. She informed us of her strategy and, of course, asked our permission to be a bit more aggressive. Finding our offer more attractive, the seller decided to work with us instead of the other potential buyer. Mariam managed to make all of this happen late on a Friday night, well beyond normal office hours.
Once the offer was accepted, she actively kept me aware of deadlines and guided me through the financial aspects of securing the transaction, acquiring a mortgage, and handling negotiations and closing costs. Mariam provided us with plenty of local options for home inspectors, loan providers, and attorneys and her recommendations were top-notch.
During the buyer/seller negotiation phase, Mariam took it upon herself to ensure the seller was fair. In fact, she convinced the seller to cover more than we had originally expected them to. After a couple rounds of negotiation, Mariam was able to convince the seller to fully replace a broken water heater, replace a tub pump, and get a furnace servicing. She also made sure the association we were to become a part of fixed a drainage issue. All of this with minimal effort from us, but plenty of communication from Mariam to us.
Mariam was wonderful even after closing. She surprised us with flowers and a high quality blanket to welcome us to our new home, and she provided us with a rental truck, free of charge, to help us move in.
In conclusion, I highly recommend Mariam Lowe as a buyer agent. She was insightful, responsive, professional, and made it her mission to get us moved into the place we now happily call home.