Louise helped me with both the selling and purchasing process.
From her first visit to the home, when she gave me suggestions for repairs and staging advice, to the closing, she was completely engaged. Without prodding from me, she pulled out all the stops when my house seemed to linger too long on the market, increasing her research of the local market (in eastern Wake Co.) and working with realtors for other homes in the area to combine marketing efforts. She held 3 open houses, sent emails, flyers, featured the home on Zillow and other social media outlets. She was well informed in all aspects of the marketing required to sell my home.
When my buyer encountered problems that delayed the sale of my home for 11 days after the scheduled closing, Louise stayed on top of the problem and worked consistently for my best interest. She held the other agent's feet to the fire, all the while focusing on the fact that a completed sale was in everyone's best interest. Everything was handled professionally, despite great frustration on our part.
The fun part of house selling can be the house buying that follows. Louise sent me notices of homes matching my criteria. She was quick to set up appointments for us to visit homes on the market and helped me evaluate the homes we saw. She maintained tight schedules to be sure that my time was spent wisely.
Thanks to Louise, purchasing process and the closing on the home I chose to buy went extremely smoothly. Again, she understood the process, was quick to identify issues and her expertise and vigilance helped me to feel like everything was under control.
Louise truly demonstrated the difference between an ok agent and an excellent agent. She knows the local market and she knows all the ins and outs of buying and selling a home. She consulted with me routinely so that I always knew what was going on and nothing was a surprise.
I highly recommend her!