Ratings & Reviews

 

  
 

09/10/2014 - amandagracemeredith
Sold a Single Family home in 2014 for approximately $175K in Twentynine Palms, CA.

We worked with Monica to perform a short sale on our house. She worked diligently on ensuring that all of the paperwork was submitted and requests for documents were sent and received. I could not have asked for a better experience in such a situation. She went above and beyond each and every ounce of expectation that my husband and I had. She followed up with us consistently and made sure that we were aware of where we were in the process. I would highly recommend her for any and all reality needs.

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05/12/2014 - tammytwet
Sold a Single Family home in 2014 for approximately $100K in Yucca Valley, CA.

I cannot say enough nice things about Monica Hammond. I am very thankful to her for all her help in selling my grandmothers house. She went above and beyond any expectations we could have had. The escrow was a nightmare (through no fault of Monica's ) and Monica did everything possible and then some to make it as painless and easy as possible. I am sure had we been in escrow with any other agent it would not have gone through, because at some point they would have just said well......that's that, but not Monica. She made it happen. Thank you Monica. You are the best.

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04/21/2014 - user3557715
Bought a Single Family home in 2014 for approximately $150K in Yucca Valley, CA.

It is incredible buying experiences, and an honor to work with Monica and Steve. Their level of professionalism, knowledge of real estate industry, punctuality, care as if it is their own, patience, and mentoring experiences are wonderful factors that set them aside and led me to fully rest my investment worries in their hands. Most of all, they have incredible spirit of family values from which their services excel beyond their routine client representations.

I worked with other agents during my first home hunt, and there are important elements that they all lack, but Steve and Monica are both well equipped with. From their extensive experiences as investors in buying and selling homes and lands as well as building and remodeling homes, both Steve and Monica are resourceful assets who easily spot defects that need attentions, and advice buyers on associated costs or repairs down the road. These help buyers within narrow budget slit to make a wiser decision before getting too crazy about any given home. This also help sellers to make necessary adjustments to get the best value out of their home listed for sale. In fact, their advice helped me evaluate my budget against my love fever for the first home I looked at and eventually made wise decision. They both also helped me choose incredible lender in Yucca Valley whom they trust with their clients. If anyone is looking for agents who excel beyond routine client representations in the Hi-Desert or Southern California, this is the team to go for.

Thank You Monica and Steve!

G. Heban

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03/19/2014 - chaz3637
Bought a Single Family home in 2014 for approximately $125K in Yucca Valley, CA.

My wife and I had been looking at homes in Yucca Valley for quite a while. We had met with several agents, and we were unimpressed to say the least. We called off a flyer that we obtained from the home we purchased. Monica was responsive immediately. She met us at the property that day and showed it to us. We loved her enthusiasm and knowledge of the property and the area. Monica shared with us important information that was not previously disclosed to us by other agents. When we decided to purchase the home, Monica helped us with our lender, and made certain that the offer and the payment was within our comfort zone. We are elderly, and would have had difficulty getting the home ready for our move-in, and the Sellers were out of state owners. Monica facilitated every facet of the sale, and when we did our final walk-thru the home was in tip top condition. We have never seen an agent work so hard. Her competence was so impressive that we hired her to sell our home from which we moved. I will always recommend her, she is the BEST.

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03/06/2014 - jan250
Bought a Single Family home in 2014 for approximately $150K in Yucca Valley, CA.

I was working with another agent, but we just didn't seem to be a good fit. Then I found Monica and had a stellar experience. I didn't live in the area so I told her what I was looking for and she put a list together of what she thought I may like to look at when I visited. Her knowledge of the area, the values of the properties (not what they were listed at), the process and everything else that is part of a real property transaction are unparalleled. The process was quick and we did everything that we could online, due to my location. She continues to be a resource for me regarding things indicative to the area that I'm not familiar with as of yet. And I'm not just blowing smoke up your skirt.....or pants. If you are looking to buy or sell, you would do yourself a great injustice if you didn't work with this woman.

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08/05/2013 - user1704989
Showed home in 2013 in La Quinta, CA.

+++++++++++SIMPLY THE BEST, BETTER THAN ALL THE REST+++++++++++ If you are looking for THE BEST REAL ESTATE AGENT(s) go no further!! STOP NOW AND CALL Monica and Steve (they are a team). If the scoring system in Zillow had 10 stars rather than 5, that still wouldn’t be sufficient to give Steve and Monica the stellar scores deserved. If you are a buyer (or selling your home) you need to use Realtors that know the local market. Monica and Steve are these agents! We are looking ahead and preparing for retirement. We live in Washington State and wanted to find a “second home” in the Palm Desert/ Coachella Valley, CA area. Trying to find a home on our own was very difficult given that we were not all that familiar with the Coachella Valley real estate market on a micro level and we were unable to see all inventory in the price range desired. Living out-of-state would have made finding the right property nearly impossible had it not been for Steve. We called Monica based on her high Zillow reviews and within hours Steve was returning our call. He listened intently to our situation, understood our goals and immediately went to work for us as the Buyer’s Agent in helping us find the property that best fit our needs, desires and budget. His expertise of the Palm Desert/Coachella Valley real estate market was instantly notable as he easily shared what the various locations in the valley had to offer. Steve is bright, responsive, and with the right balance of professionalism and quick wit, he made us feel as though we had known him for years. He demonstrated excellent communication skills via the internet as well as by phone with each step of the process. Equipped with his skilled understanding of the local area market values and available inventory, Steve worked with us in narrowing the search, often driving out of his way and working on his scheduled “day off”, looking at various properties for us. He literally became our representative – making sure to match us up with the right house in the right location. Once he found the right property, Steve proved his proficiency in negotiating the best price possible with a signed contract which also included the best all around value for us. The contract remarkably was so well written on our behalf! Steve is THE BEST NEGOTIATOR anyone could have representing them! Once in escrow, we flew in for a site visit to visually approve the property. Steve met us and walked us through the home. He made us feel comfortable from the beginning and showed us respect and patience in our conducting our due diligence, all the while being very easy to work with. (FYI – Steve also has professional experience in home construction and is willing to share his contacts and connections with his clients. This puts the extra plus in his A++ score!) Steve not only met but exceeded our expectations of what a Realtor should be. He confirmed his deep and extensive knowledge of the entire home buying process by overseeing and handling all the paperwork and communications with all stakeholders involved, and navigating us through the process of purchasing a home. He displayed a genuine attitude of really working for/with us. He showed patience in getting any information we needed to make an informed decision. He quickly earned our respect with the skills and knowledge base he brought to the table. We are still impressed with how responsive and thorough Steve is, and how he always follows through with his commitments. Should the need ever arise where we need a real estate agent again, our first and only call will be to Steve and Monica. From our experience, Steve is remarkably the most knowledgeable and proficient agent with whom we have had the pleasure to do business. He was wonderful to work with. We were fortunate to have found Steve as our agent and glad that we also found a new friend.

- Mike & Shelley

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06/20/2013 - user3633541
Sold a Single Family home in 2013 for approximately $275K in Beaumont, CA.

My husband and I were referred to Monica through our lending agent, and we used her for both selling and buying our homes. I would use her again, she is an honest, trustworthy and hardworking agent.

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05/03/2013 - user2650226
Bought a Single Family home in 2013 for approximately $225K in Joshua Tree, CA.

Working with Steve and Monica on the purchase of our home in Joshua Tree was a breath of fresh air! During our search for a vacation home in the Joshua Tree area, our experience with most of the other local agents we worked with left much to be desired. The lack of professionalism from some of these other agents was unbelievable! We were delighted when we found Steve and Monica. They are highly knowledgeable, extremely professional, and helped us find an amazing home. This is THE team to work with!

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04/09/2013 - user60132847
Bought a Single Family home in 2012 for approximately $275K in Yucca Valley, CA.

Even though I have my own license, we were relocating to a new area and I wanted someone with local knowledge to represent us. Monica was that and more. She was instrumental in us finding a favorable loan, a really nice house in a great location and was very active in ensuring the closing process continued on schedule. We highly recommend her services. Glenn

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04/03/2013 - user5055392
Bought a Single Family home in 2012 for approximately $200K in Yucca Valley, CA.

Probably if you're a local buyer they would be fine but if you're from out of the area as I was you may find the "customer service" ends before the ink is dry. I've spent 3-months trying to get info on who made repairs and finally gave up and contacted the sellers' agent - she got me the info in less than 5-minutes.

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Response from Monica on 04/09/2013

Dear unhappy customer, although I appreciate your candor and your frustration, I believe that you have the wrong person. I never spoke to you, showed you any homes, and certainly did not submit any offer on your behalf or see an escrow to fruition. I am sorry to hear that you had difficulty with your transaction prior or after close, but as you can see from my reviews, I cherish every Buyer and Seller, and am happy and dedicated to walk them through the entire process, especially after the ink has dried.