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Truong Luu Reviews

Truong Luu
Mortgage Planner, MLO for all of WA, OR and CA (11 years experience)

Specialties:

Purchase Loan, Refinancing, Mortgage Planning, First Time Homebuyer, Consulting

 
- Highly likely to recommend
04/08/2012 - prylem
Closed refinance loan.
Truong Luu and the whole nationwide mortgage team are awsome. Easy process with no worries. Happy to recomend there service to my friends. Thank you
Response from

 

- Highly likely to recommend
04/05/2012 - meannie
Closed purchase loan. San Mateo Village, San Mateo, CA
Truong delivers an exceptional level of service. He consistently maintained a sense of urgency regarding email and phone call responses, was extremely solution driven throughout the entire process, and in my mind went above and beyond to help us purchase our first home. It's not easy to trust people you've never met, but it was easy for me to trust that Truong always had my best interest in mind. I would recommend his services to my friends and family in a heartbeat.
Response from

 

- Highly likely to recommend
04/03/2012 - user291867
Closed refinance loan.
We enjoyed working with Truong and appreciated his great attention to detail and customer service. There were many times we had questions and he was very patient in explaining the details. Ours was not the simplest refi, but he was really good about communicating where we were in the process and helping us out.

We were definitely apprehensive going with someone we didn't know but he quickly showed us that he valued our business and would take great care of us.
Response from

 

- Highly likely to recommend
03/22/2012 - demksmith
Closed purchase loan.
Troung was very responsive to all of my questions and got me the pre-approval letter quickly after running my credit. He and his inside person (Carolyn Howard) in the San Diego office ensured that my documents were in order prior to going to underwritting.
Response from

 

- Highly likely to recommend
03/22/2012 - user034720
Closed refinance loan. La Crescenta, CA
Truong has been very proffessional, knowledgeable and helpfull in every aspect of the loan process, he and his team were very reponsive and quick to address any issue related. Although my credit score was very good, my obligations relative to my income were also high, without Truong advice and positive attitude I would've probably given up. He surely pull it through, just funded.

S. Aboudiab
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Response from Truong on 03/23/2012
I am so happy that you remained positive with me as well. I knew that we should be able to close this loan for you, it just took more work than normal but I don't like giving up until we explore every possible option. I was elated when we were able to get your final loan documents to sign and funded your new low interest rate loan.

 

- Highly likely to recommend
03/21/2012 - slinsk
Was pre-approved. Hayden, AL
Truong was very proactive and pleasant to work with over the phone. I was particularly impressed with his deep knowledge of the lending process and his ability to clearly articulate the meaning and purpose of all of the fees associated with shopping for a new home loan. I would highly recommend Truong as a trusted advisor you can rely on during the often-confusing home loan shopping process.

Steve in Gig Harbor, WA
Response from

 

- Highly likely to recommend
02/24/2012 - billionfires247_mail
Closed refinance loan. Saugus, Valencia, CA
It was a pleasure working with Truong to secure a home refinance. There were a number of hurdles to get over and at times I didn't think things were going to work out. Truong and his team stayed positive throughout the process and were able to get it done. When it was discovered that the appraisal I had paid nearly $400 wasn't needed after all, Truong informed me that I would get a full refund. That was unexpected and much appreciated. When all the dust settled, I paid very little closing costs (almost none) and am paying $450 per month less than before! This was huge for my family and I'm really grateful to Truong for his help.
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Response from Truong on 02/29/2012
I was glad to be able to help and yes, with all the bumps in the road we were able to close. If I can give back and save my clients money I most certainly will. I'm glad it worked out for you case.

 

- Highly likely to recommend
02/22/2012 - user711045
Closed refinance loan. North Park, San Diego, CA
Truong was very easy to contact and communicate with. He gave us speedy information that we needed to start and complete our refinance process. We were easily connected throughout and after the process. I believe that you will find him to be very knowledgeable and responsive.
Response from

 

- Highly likely to recommend
02/20/2012 - dada07
Closed refinance loan. North Clairemont, San Diego, CA
This is my first time using online mortgage broker, and Truong was fantastic! He is very knowledgeable, honest, straight forward and responded quickly to all my questions. I was able to provide him all he needed via fax or email and the title company rep/Notary came to our home for a short closing meeting. I would recommend Truong to my friends/family in a heartbeat.
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Response from Truong on 02/29/2012
Thank you for kind words.

 

- Highly likely to recommend
02/17/2012 - user98623
Closed purchase loan.
Truong Luu and his team (Carissa and Carolyn) did a fantastic job in helping us get a great rate and closing in time on a very tight schedule. As first time home buyers we had many doubts and questions along the process. Truong was very competent, patient and prompt whenever we asked him anything. He never over promised yet did everything he could to deliver what he told us he would try to accommodate our tight schedule. Even our realtor was very impressed with him and told us she will refer her clients to him. We'd highly recommend Truong Luu to anyone.
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Response from Truong on 02/29/2012
thank you for the review! it was a pleasure to help and be able to deliver and get you in to your new home on a tight timeline. I hope you enjoy your new house!

 

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Professional Information
Truong Luu
Address:
The Mortgage Reel, a dba of RPM Mtg
1700 Westlake Ave N. Suite 300
Seattle, WA  98109
Phone:
(206) 838-9703 x149Click to view
 
Email
Websites:
Website
 
, LinkedIn
 
Advice posts:
4
Screen name:
MLO86278
Member since:
02/14/2011
NMLS #:
  • 86278
Other Licenses:
  • 86278 (MLO for all of WA, OR and CA)
Languages:
English, Vietnamese
Truong Luu's Video