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Profile picture for Mark Smith

Mark Smith

Lender

Senior Mortgage Consultant (12 years experience)

Specialties:
Purchase Loan,
Refinancing,
Home Equity,
Mortgage Planning

Ratings & Reviews

Mark was professional through the entire process. Imagine juggling work, packing, server fire walls deleting attachments and a countdown of hours to get your financing in place before your furniture is placed on a truck. While it's emotionally stressful for us as customers, Mark understands. He followed through and double checked every single attachment and transaction for accuracy and schedule. He was never impatient and always thoughtful with the necessary reminders so we could hit schedule. I looked at the 1st house on Feb 8 and moved in by Feb 28. This included financing, inspections, and the infinite number of forms required to prove title transfer. By Feb 26 I was receiving multiple updates from Mark, Stearns Lending and my special realtor, Gladys Morais, to ensure my move could occur on the 28th. I couldn't have asked for more help from anyone on the team.

  

04/09/2014 - user0797002
Closed purchase loan. Santa Clara, CA

Mark was professional through the entire process. Imagine juggling work, packing, server fire walls deleting attachments and a countdown of hours to get your financing in place before your furniture is placed on a truck. While it's emotionally stressful for us as customers, Mark understands. He followed through and double checked every single attachment and transaction for accuracy and schedule. He was never impatient and always thoughtful with the necessary reminders so we could hit schedule. I looked at the 1st house on Feb 8 and moved in by Feb 28. This included financing, inspections, and the infinite number of forms required to prove title transfer. By Feb 26 I was receiving multiple updates from Mark, Stearns Lending and my special realtor, Gladys Morais, to ensure my move could occur on the 28th. I couldn't have asked for more help from anyone on the team.

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Response from Mark

 

  

07/07/2010 - pparth
Gave me a quote on Zillow, but it did not work out. San Tomas, Campbell, CA 95008

Mark was great to work with. He responded to the request in a timely manner and worked closely with me explaining the process. I would highly recommend him.

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04/15/2010 - sachinsoni
Gave me a quote on Zillow, but it did not work out. Downtown, Buena Vista, CA 95126

Mark is very responsive and is very knowledgable in his area of expertise. You can count on him for information and the best rates.

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04/12/2010 - hust
Gave me a quote on Zillow, but it did not work out. Cambrian Park, Cambrian Park, CA 95124

Mark is very professional, responsive and experienced Loan broker to work with. He has provided multiple options in very short time frame and answered all my questions clearly. He was very responsive at initial contact and also follow up. He has contacted to me provided multiple options in one hour time frame after I sent question through zillow, These options were proven to be the best options for my particular situation. I would recommend talking to Mark first if you need loan. You will notice his professionalism in first 5 minutes.

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03/22/2010 - azeemferoz
Gave me a quote on Zillow, but it did not work out. West San Jose, San Jose, CA 95130

Mark was very easy to work with. He was extremely responsive both to email queries as well as by phone. He meticulously went through all the paperwork for me and patiently explained to me the nuances of the various loan options with clear communication regarding my final cost. Definitely recommend!!

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03/30/2010 - john_vlahos
Closed refinance loan. Rinconada, Los Gatos, CA 95032

Mark did a great job for us. He was fast, efficient, and looked out for our best interest. He made the process very easy.

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05/14/2010 - mahleria
Closed purchase loan. San Tomas, Campbell, CA 95008

Mark was most helpful in making sure I make the right decision in my home search. We found a townhome we really liked. It was listed as PUD, which qualifies for better rates, and lower down payment than condos. Our offer was accepted, and I started earnestly searching for the best mortgage provider. I talked to half a dozen mortgage lenders, and all of them were happy to provide a quote and a low rate, but none of them cared to check that the listing is actually correct. Mark is different. The first thing he did was to look up the previous mortgage deed. Surprisingly, the property was improperly listed, and it was in fact a condo. This prompted us to do more research on the complex. It turned there were more problems, such as most units being rented out, HOA in bad shape. I would have found all this eventually, but thanks to Mark, I didn't have to pay inspection/appraisal fees! It was clear he was the only one I spoke to that cared about my well-being first, and his own second. I will definitely come back to him once I find a better choice of a home. Thanks!

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08/04/2009 - Nanjangud
Closed refinance loan. Almaden Valley, CA 95120

Mark was very responsive and supported us throughout the refinancing process from start to finish. His quotes were competitive, he gave us all the information we needed, reminded us of deadliens and made sure we were on top of all the paperwork to get the loan through. I would recommend Mark's services to my friends and family.

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11/22/2008 - MHS1
Gave me a quote on Zillow, but it did not work out. Laurel, CA 95033

responsive and accurate

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