I first began looking at property in the Conway market via internet, both for lease and for sale. Within about 24 hours, Mark contacted me just to express his interest, welcome, and offer of professional realty help. By the time I arrived in town I had already had at least two conversations with him. On arrival Mark was very accommodating, and when we met he had several very appropriate listings to see, including those I had searched online. He remembered aspects I had mentioned to him and was helpful as he showed the properties. He assisted me in making an offer on a house I was most interested in, and when the offer was accepted he continued in close communication throughout the final contracting and closing. He was very friendly and willing to go the second mile to keep the momentum in the process, which I needed, as I was distracted by new job and trying to familiarize myself with the new community. Mark did not want me to buy the wrong house and when my preference was expressed he went a long way to help me buy the one that was--and IS--best for me. I have been either the buyer or seller in eight total home transactions. For three of those transactions I did not use an agent and for the remainder I did. However, I will say that as a result of my experience with Mark Russell Williams I will not neglect to use an agent again in the future. And, by the way, I have already recommended Mark, twice.