We met Jill Haines of the Markel Realty Group at an Open House and we are so glad we did! From the very start, Jill was friendly, professional, and attentive. It is evident that Jill takes careful note of each potential client's needs, because she picked right up on the details that were important to us when looking for a home . . . and once we knew that about Jill, we were sold! She educated us on the process, kept us informed of important milestones and commitments, and made our home buying experience memorable.