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Mary Rives Brown

Agent

Principal Broker, Co-Owner (30 years experience)

Specialties:
Buyer's Agent,
Listing Agent,
Foreclosure,
Short-Sale

Ratings & Reviews

 

  
 

12/07/2013 - ctilley83
Bought a home in 2013 in Horse Pasture, Martinsville, VA 24112.

She's patient and knowledgeable. Everything we needed. She showed us well over 20 listings and was brilliant with strategy once we found the home we wanted.

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Response from Mary Rives

 

  

02/28/2013 - divaous30
We connected, but it did not work out. Looking in Horse Pasture, Martinsville, VA 24112

My experience with her was terrible. I called her after finding a property that she had listed. She was very knowledgeable about that property and other properties. Unfortunately, the property I was initially looking for was already under contract. When I inquired about another property, I was informed that it would be under contract by the end of the weekend. She did not even check or give me the opportunity to place a bid on the property. I tried contacting her several times in the following days to ask her some questions, but she never answered or returned my calls. I found another realtor and I actually purchased the home that she said was "going" to be under contract. I think her action was not very good for a realtor with her experience and expertise of the market. Would not recommend her to any one looking for a home based on my dealings with her.

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Response from Mary Rives on 12/06/2013

I am terribly sorry that you felt this way about your experience. I believe that I did call and speak with you about this and apologized that you did not get the level of service that you deserved. If I am not correct about this, please let me apologize now. Clients know to expect excellence from me and I am so glad you brought your feeling about this to my attention.. It is great that you got the home after all and I wish you the best!