Initially, this was a very unnerving process for my wife and I, being first time homebuyers. We received a lot of conflicting information from friends, family, real estate professionals, etc. about how to choose a lender. Initially, we were told that we'd be foolish to go with anyone other than a local lender and that the service provided by "Online Lenders" was subpar at best. You'd be "just a number" to any online lender.
We started the process with a few local lenders and found that while they were responsive, their rates were quite high in comparison. After doing the math, we found that a substantial savings could be found by utilizing a dreaded "online lender." For a 5 figure savings, I was willing to deal with some headaches. I spoke to a few and had a conversation with Matt Werner from Cardinal Financial. Matt was very patient with me, answering every question I had, reworking our cost sheets and giving us every option out there. He worked to find us the best deal FOR US, taking into consideration all factors. The process went smoothly, we didn't miss any deadlines and closed with absolutely no issues. Matt provided me with his direct line, personal cell and even went into the office early one day to take care of a question we had. We couldn't have asked for better service.
I'd highly recommend Matt and would encourage any borrower to do their homework. Shop your local lender rate around and be sure that you're getting the best deal you can, but also be mindful of your provider's service level. Peace of mind is invaluable in such a large purchase.… MoreLess