I lost contact with my original lender a couple weeks before my expected closing date. When I finally heard from him, he dropped the heartbreaking bomb that he was going to deny my loan. I called Mattie, and she gladly stepped in and picked up where my original lender left off. Not only could she get me approved, but she was able to take over the loan process and close on our home, and FAST. We closed on our expected closing date, which was only ten days after I first met with her. She responded quickly to every concern (trust me, I had a LOT of concerns along the way), and guided me step by step on what we needed to do to get into our home. Amazing customer service as well - definitely felt like she was putting me first. She put a lot of effort into getting me into my home. Definitely recommend!