Let me start by saying that we totally love working with Mary Ann. Our offer has been accepted but we gave the sellers a two month rent back and Mary Ann is still communicating with the sellers till we ultimately move into our house this month. That's her doing something more than what's normally expected out of her or any agent for that matter. Doesn't that say something great about her already.
Besides, she's professional, easy to talk to and knowledgeable about the things expected out of a realtor. She's attentive and gave us her time everytime we needed her to show us a property. We would always email and ask her our questions and she would promptly reply back to us no matter how insane the queston was. She helped us decide on the offer price for the property that we put our first offer on and were extremely lucky to get that offer accepted too. She negotiated quite well with the seller's agent and managed to even save us some bucks in the process. She managed the entire offer and inspection process on her own while we were on our vacation. Also, she recommended a few contractors and appliance shops which gave us a good start with our remodeling. I'm sure there's lot more that she's done for us that I'm missing on mentioning here, but you get the gist. She's excellent!