Bought a Single Family home in 2013 for approximately $175K in Helena, AL.
My wife and I were first time home buyers, so we had no idea what to expect. Max helped us in every way possible. He sat us down and went over everything and then some. He told us about the areas we were interested in and even gave us some insight into other areas. He was very easy to contact, whether it was by phone, email or even by text, day or night. When we got to the point of physically looking at homes, he pointed out areas of each house that we may not have noticed otherwise. In short, Max is an extremely helpful, knowledgeable, courteous, wonderful man. He made our first home buying experience an absolute pleasure. Thanks so much Max!
We connected, but it did not work out. Looking in Morning Star, Edwards, MS 39066
He was very slow getting back to us most of the time.We set up an appointment to see 2 homes and we did not hear from him until the day of the appt. He said he did not get our emails and he was unable keep the appt because he scheduled someone else. I had to make arrangements for someone to care for my elderly mother and my fiancé had to drive 8 hours round trip to get me after work. The next appt we had to cancel the night before because we had an accident. The main house we were interested in he told us had sold. We checked it out and it had not sold and is still on the market. Even if the sell fell through, he made no attempt to let us know this or schedule another appt. He required us to provide him with all our lender information so he could see if we were serious but he showed little interest in really helping us. Don't use him. He is only going for the high end deals and will kick you to the curb for them.
Response from Max on 12/11/2013
To be perfectly honest, I can not connect this review with any particular client. I understand why sometimes people don’t want to use a real name when leaving a review so if this reviewer would like to contact me, I’d appreciate it so that we can resolve their concern.
Sold a Single Family home in 2011 for approximately $350K in Oklahoma City, OK.
Max was the agent for both selling our home and buying our new one. Very professional and we were always pleased with his speed in finding the answers to our many questions. He made our viewing appointments quickly and was always prompt to every showing. Don't list your home with Max unless you want it sold!!
Max was a true pleasure to work with. Max allowed the first time home buying experience smooth and painless. His work ethic was exceptional. I am a military man moving in from out of state and Max knew that I was pressed for time. Max took me in as if we were lifelong friends and worked day and night to find the perfect fit for me. Max wrote the defined the expression of "going the extra mile." After closing he even waited at my new house for the movers to come and worked with them the entire day as I had a military obligation to fulfill. Max Dugan's extreme professionalism and commitment to his clients make him a top realtor in my opinion. I would recommend Max to any one of my friends or family.