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Realtor (10 years experience)
Jenny and Mel are the Dream Team! They helped me navigate an emotional an scary short sale with poise and expertise. They kept me apprized through every step of the transaction and they worked for my best interest everyday!<br/><br/>Being in the industry myself, and working with thousands of Realtors through the years, I've seen only a select few who truly care for their clients like these two. When the need arose in my own life, there was no question who to turn to. Always having their client's interests at heart, Jenny and Melanie consistently provide sincere, exceptional service.
Sold a Single Family home in 2011 for approximately $200K in Vacaville, CA.
Jenny and Mel are the Dream Team! They helped me navigate an emotional an scary short sale with poise and expertise. They kept me apprized through every step of the transaction and they worked for my best interest everyday!
Being in the industry myself, and working with thousands of Realtors through the years, I've seen only a select few who truly care for their clients like these two. When the need arose in my own life, there was no question who to turn to. Always having their client's interests at heart, Jenny and Melanie consistently provide sincere, exceptional service.
Response from Melanie and Jenny on 02/24/2014
Thank you thank you thank you! Your opinion of us is particularly special because you are in the real estate industry and know so many agents. Of so many choices that you had, we were so honored that you chose us! As you know, we feel the EXACT same about you and your consistent work ethic and commitment to always be there when someone is in need. Here's to a long future together! Jenny & Mel
Jenny and Mel came highly recommended to us by a co-worker of my husband. We became instant friends from the moment we met. What impressed us and what we valued highly about our realtor experience with Jenny and Mel was their integrity, pure and simple. They are honorable women who exemplify good old-fashioned, personal, practical integrity that shines through. They were hard workers literally working around the clock to meet our needs (seriously…, emails and text messages sent at all hours of the night and early mornings) I wondered if they ever slept. They are both committed 110% in providing to their clients their BEST honest efforts. And the magic of it all, is that they make you feel like you are their one and only client. Amazing ladies! You could not ask for a more trusted professional team of realtors. They are a one-of-a-kind RELENTLESS Dynamic Duo!
Response from Melanie and Jenny on 01/10/2014
Granellda~ Your friendship has been so sweet and loving over the years....so hard to believe it started with one real estate transaction! We so very much appreciate your continued trust, an your referrals...our business continues to grow and thrive because of special clients and friends just like you. Thank you!
Sold a Single Family home in 2012 for approximately $225K in Vallejo, CA.
This review is for Melanie who we dealt with primarily. Melanie is an amazing realtor. Six years ago my husband and I were strolling through downtown Benicia and saw some ads for real estate in the window. We walked in and Melanie greeted us. From that moment on she was a fountain of expertise, knowledge and courtesy. We initially wanted to put our house on the market and she prepared a thorough analysis of comparable property values. Even though we decided not to sell at the time, her enthusiasm never waned. In fact it wasn't until six years later that we would sell, but in the meantime she was a source of referrals for home contractors, advice on worthwhile home upgrades, and a dedicated agent showing us investment properties. She tells you the straight truth and does not cut corners and never pressures you. She's not looking to make any sale or just get a commission, she's truly engaged and helpful and wants to make sure all parties are happy and comfortable. I cannot say enough about how cared for we were by her. My only disappointment is that having moved from the area I won't have the joy of working with her again, yet even then she continues to be a font of knowledge and responsive to my emails!
Response from Melanie and Jenny on 12/11/2013
Suja, You and Jesty were wonderful to work with. You made it easy and are delightful! I wish you all the best and we are always here for you!
Sold a Condo home in 2012 for approximately $150K in Concord, CA.
I cannot praise Melanie and Jenny enough on their professionalism and expertise in the real estate industry. They will literally take you by the hand (and hold on to it) until all transactions/processes are complete. I love the fact that they are down to earth, full of knowledge coupled with kindness; which ultimately made my process less stressful. Thank you, again ladies!!!!!!!! My husband and I look forward to working with this DYNAMIC DUAL in the future.
Response from Melanie and Jenny on 12/09/2013
You are so awesome, and a BIG thank you for your referral in South San Francisco. We look forward to finding you and your husband another wonderful one day in the future, but hope all is well now with you both. Your kind words mean so much. Happy holidays and thank you again for everything, most of all your trust!!
Bought a Single Family home in 2013 in Vallejo, CA.
I started working with Melanie back in 2005 looking for a home in Vallejo, CA. After looking at a few houses she was quick to understand what my fiance and I were looking for in a house. After about 6 months of looking, we got our first home. During the hunt for the home, Melanie was never inpatient or pushy with us. She would show us houses and say, "Do you love this house. Because if not it is not the one for us." Her best advice was when you walk in a house do you love this house. Ok move on to 2010. My wife and I and our eight month old daughter started thinking about moving. So I called Melanie, told her what we were thinking and the hunt began again. This time there was Jenny also. (the dynamic duo!) Now we are in our new home, and could not be happier. They also found a property manager for our other house to be rented. They are not just our agents they are part of our family. Any time I have a question about real estate, Melanie and Jenny are always there for me. And the reason I say working with Melanie is because dealing with me is a full time job.
Response from Melanie and Jenny on 12/02/2013
Jason and Christina, You both have been wonderful to work with and become part of our families! You know you can always call us for anything, anytime! Mel and Jenny
Bought a home in 2012 in Cygnus, Benicia, CA 94510.
Melanie and Jenny are Superwomen in the real estate market. They are knowledgeable, friendly, available and patient. It is a no pressure relationship that allows you to feel you are making the choice that is right for YOU. They go above and beyond expectations of agents and we are very happy and satisfied with our buying experience with them. If you are looking for woman who are looking out for you then Melanie and Jenny are the right ones for you!
Response from Melanie and Jenny on 11/22/2013
K~ Thank you so much!! Indeed there were times when we all wondered if buying a home in Benicia would come together and guess what - we DID IT! With your persistence and faith that it would come together we finally found the perfect home for you and your family. I know your boys must love all that space in back! Thank you so much for wonderful review and we hope to see you soon. Your friends in real estate, Jenny & Melanie
Bought a Single Family home in 2012 for approximately $200K in Fairfield, CA.
I was a first-time home buyer with no experience or understanding of the process. Right from the start, Mel and Jenny were patient and kind and helpful and one or both of them was always available with anything I needed. To make matters worse for all of us, the home I decided to make an offer on was a short sale. From the time I made my offer in May to the time we (finally!!) closed the sale in September, these two women were amazing. Invaluable! I actually tried convincing several of my friends to buy homes just so I could refer them to Mel and Jenny!! I am in an intensely customer-demanding career which tends to make me scrutinize and criticize the service I receive from others. I am not generous with compliments. So believe me when I say I am not exaggerating about my respect and appreciation for these two.
Response from Melanie and Jenny on 11/22/2013
Wow! What an amazing review...thank you!
We think of you every time we are in your neck of the woods and hope you are loving your home, especially that wonderful bathroom!! (and the view isnt bad either)
Hope you have a wonderful upcoming holiday and hope to see you soon. Mel & Jenny
Bought a Single Family home in 2012 for approximately $200K in Suisun City, CA.
We have a beautiful home thanks to Jenny and Melanie. Great team! They made it so easy for us. It only took a first step to begin a wonderful experience. With just one email it all began, I email Jenny and she responded right away. Before we knew it, we were out looking at homes. Every house was almost perfect. As soon as we found the house we wanted they made it happen. So easy and they kept us updated of every step. You can't find a better team. Great communication and they are so helpful. Made our dreams come true.
Response from Melanie and Jenny on 11/18/2013
D~ You are so cute! I am so happy you and Joe are happy in your new home...you could not have had better timing (for so many reasons!) Love seeing all those baby photos at home and all those special hiding places they have found. We hope to see you soon and thank you again for the beautiful review!
Bought a Single Family home in 2013 for approximately $300K in Martinez, CA.
Melanie and Jenny are the dynamic duo when it comes to service. Both of them were available and quick to act when we needed. They help us through the home seeking process like real pros. They guided us through the entire process of a short sale step by step and were patient while we worked the magic that needed to happen on our side. Really a great team.
Response from Melanie and Jenny on 11/13/2013
Hey Jess! Thank you so much for your kind words! We know you must be very happy in your new home...hope the pups are too :-)
We would love to stop by to see how you have made the home yours, I did notice some new concrete in front. Way to go!
Maybe we will see you before the holidays- Jenny & Mel