We worked with Melissa to find potential homes for my cousins in Philadelphia who wanted to move to Oak Ridge, NC. Melissa was very conscientious and thorough in identifying homes that met their criteria and coordinated our tours of the homes. She was very knowledgeable about the local area and many of the subtleties of the various neighborhoods. When my cousins came to see the houses we identified plus another just on the market (the one they bought), Melissa counseled them on offer and counteroffer and walked them through the process the same day. The next morning they agreed to a contract and settled on the sale 6 weeks later with zero hassles. She accompanied them to the settlement and also advised on the short-term rental agreement with the sellers. In addition to her professional skills, Melissa is very personable and fun to work with.