Profile picture for Mercedes Ross

Mercedes Ross

Zillow Local Expert in:

  • 12401

The Local Expert badge is awarded to those who have made valuable contributions in a specific city or neighborhood on Zillow. Local Experts are active Zillow users who share their real estate knowledge and help others by contributing high-quality content at a local level. The more and better the contributions a user makes that relate to that city or neighborhood, the more likely an award will be granted. Users' contributions can be seen in their profiles.

Learn more

Zillow All Star

The All-Star badge is given to top contributors of the Zillow community. These are active Zillow users who share their real estate knowledge and help others by contributing high-quality content. The more and better the contributions, the more likely an award will be granted. Users' contributions can be seen in their profiles.

Premier Agent

22 Recent Sales (last 12 months)

Licensed Associate R.E. Broker (13 years experience)

Specialties:
Buyer's Agent,
Listing Agent,
Commercial R.E.

Ratings & Reviews

Mercedes was of great help as we went about the process of buying our first home. She was always very responsive to our needs and walked us through several of the many points of confusion involved in buying what had been a foreclosed home. Her local knowledge really helped when it came to securing estimates from contractors and recommending other professionals (such as our excellent attorney, Michael Jordan of Findholt & Jordan). We're very much looking forward to showing her the house as we renovate!

  

01/26/2015 - scrollie
Bought a Single Family home in 2014 in Shokan, NY.

Mercedes was of great help as we went about the process of buying our first home. She was always very responsive to our needs and walked us through several of the many points of confusion involved in buying what had been a foreclosed home. Her local knowledge really helped when it came to securing estimates from contractors and recommending other professionals (such as our excellent attorney, Michael Jordan of Findholt & Jordan). We're very much looking forward to showing her the house as we renovate!

Profile picture for Mercedes Ross
Response from Mercedes

 

  

10/12/2014 - egypt oasis
We connected, but it did not work out. Looking in Shandaken, NY

I had a question about a home listing and Mercedes got back to me immediately with the answer. Doesn't get better than that! ***************************************************************

Profile picture for Mercedes Ross
Response from Mercedes

 

  

05/29/2014 - bbie2
Bought a home in 2014 in Boiceville, Olive, NY 12412.

Ms. Ross helped us greatly in the process of buying our house. She worked with us from the fall of 2012 until spring of 2014 when we bought our house She was always very responsive to our needs in terms of suggest listing to evaluate as well as obtaining more detailed information of listings we saw on line ourselves. We would come from out of the area and she would arrange for us to se as many as 8-10 listing during the course of one day. She was very respectful to our needs and hung in with us until we found the house we fell in love with. She was always very friendly and accommodating and she drove many miles to show us the various listings. She had good knowledge about the listing we were interested in. She has very good contacts with local workmen which has proven quite helpful even after we purchased the house.

Profile picture for Mercedes Ross
Response from Mercedes

 

  

05/15/2014 - andagain
Bought a home in 2011.

Mercedes is amazing!

I first met her when I was looking for my dream house up in the New Paltz-Woodstock NY corridor. When we first met I explained to her, as I had to a few other realtors, that this residence would not be a primary residence for some time and, as such, I had the luxury of time to search for exactly the right place. This luxury intimidated many Realtors who were not willing to make the probable time investment. Mercedes, on the other hand, said to me "if you are willing to commit to me, I will commit to you" And so I did. For 3 years Mercedes and I looked at house after house after house. I swear someday I will buy her a new set of tires for her car to pay her back for the hundreds of miles she must have logged shuttling me around on our search. And as those three years progressed, I got to know Mercedes as not only an extremely professional realtor, but a keenly insightful economic analyst,and a really hip lady that made the search for my dream house a really fun endeavor.

And then one day Mercedes and I walked into a house and I knew instantly that "this was the place"

Enter Mercedes the Deal Closer.

She and I discussed my price point and we formulated a strategy. At the time I was traveling a lot and had to rely on her to execute a lot of the negotiations based on her judgement of our conversations. In the end, she managed to finesse my offer in a manner that was swift and effective. I got my dream house!

Now usually that would be the end of the story. .. Realtor hands you the keys to your new house, cordial hand shake and goodbye…. But not with Mercedes. After I moved in I wanted to do renovations, Mercedes supplied a list of contractors. I needed to buy a car, Mercedes knew the best place to go and, a year and half after I bought the house, my son was born. Mercedes put me in contact with the perfect baby sitter!

Mercedes is not only a fantastic realtor but someone who sticks by her clients and, at least in my case, helped me make my dream come true.

Thank you Mercedes!

Profile picture for Mercedes Ross
Response from Mercedes

 

  

05/07/2014 - kaplanbie
Bought a home in 2014 in Boiceville, Olive, NY 12412.

Friendly, responsible, responsive, knowledgeable, patient, funny... A few of the adjectives we would use to describe Mercedes. She was willing to go back to houses and sit for hours while we fully explored, even when it turned out that we didn't buy the house. We were able to find our perfect house because she patiently guided us through the process. As we were coming from out of state, she always worked within our very limited schedule to see the maximum number of houses in the minimum amount of time. An overall very positive - and even fun - experience. I would highly recommend her, and wouldn't hesitate to use her again.

Profile picture for Mercedes Ross
Response from Mercedes

 

  

02/21/2014 - ddfletch5
Bought a Single Family home in 2014 for approximately $525K in Milan, NY.

Mercedes is the best! She worked really hard on our behalf, often meeting inspectors and others when we could not be present. She provided crystal clear explanations of all steps in the process and always had next step in focus. Communication was great even off-hours and weekends. Mercedes is dedicated to being a great broker and it really shows. On top of it all, she is a delight and great to spend a day with looking at properties. When the closing nerves got to be too much, Mercedes was even there to lend an ear and calm us down. We had a great experience with Mercedes.

Profile picture for Mercedes Ross
Response from Mercedes

 

  

02/18/2014 - jpalichuck
Bought a Single Family home in 2013 in Milan, NY.

What cannot be said about Mercedes. Attentive, prompt, resourceful, in-depth local knowledge, flexible, etc. Mercedes helped us purchase our first home in Dutchess County NY. We were extremely clueless about the whole process. She was our guiding light. If she was a tutor, her fee would have been astronomical from all the questions and concerns we piled her way. I kept feeling guilty of bothering her but her response was that was her job, to get me my house. It wasn't a smooth process but would have been disastrous without her guidance.From inspection to legal wranglings she was there for us going the extra yard in many instances. I chose her from the profiles on Zillow's website because she just looked like she loved what she does. Her professionalism is refreshing in a field that sometimes doesn't get the respect it deserves. I highly recommend Mercedes in any real estate endevours you're planning.

Profile picture for Mercedes Ross
Response from Mercedes

 

  

02/07/2014 - Rinebolde
Bought a Single Family home in 2011 in Ulster Park, NY.

My experience was excellent. Her professionalism about the purchase of my home was better than the bank I was dealing with. I would recommend her to everyone and would use her services again for either buying another home or selling the one I have.

Profile picture for Mercedes Ross
Response from Mercedes

 

  

02/06/2014 - rvrview168
Sold a Single Family home in 2013 for approximately $100K in Cairo, NY.

After more than a year and two different realtors, Mercedes sold my cottage within three weeks. She is the ultimate professional and totally responsive. I was so impressed with her skills that I asked her to recommend someone to list my house in Tennessee. I was contacted in two days. There aren't enough stars to rate my experience.

Profile picture for Mercedes Ross
Response from Mercedes