- Highly likely to recommend
03/12/2014 - JaclynTjaden
Sold a Single Family home in 2014 for approximately $300K in Bealeton, VA.
Awesome, awesome, awesome agent! She went above and beyond to get us into our new home. Mercy and her team make you feel like you are their only clients. They respond very quickly to all phone calls, emails, and text messages. Mercy has what it takes to get the job done.
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- Highly likely to recommend
02/01/2014 - rogerlisa03
Sold a Townhouse home in 2014 for approximately $225K in Manassas, VA.
Mercy provided platinum service and found us a buyer during a difficult time to sell -- between Thanksgiving and Christmas. She was responsive in her dealings with prospective buyers and in the end she was able to sell our property for exactly what she forecast in a reasonable time period. She helped us identify a contractor team to remodel and market our property quickly, and provided detailed cost-benefit analysis for us of different remodeling options. Based on her analysis, I ended up taking out a retirement loan to perform the renovations advised and she delivered, enabling me to pay back my loan and make a profit. She was very attentive to our needs throughout the entire selling process, looked after our property closely, held open houses and was warm and compassionate. I am glad we heeded her advice! I have asked for her help with a more complicated sale and would recommend her in a heartbeat for anyone who wants to sell for a great price. She has excellent marketing and negotiation skills. Totally worth her commission and highly recommended!
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- Highly likely to recommend
01/18/2014 - user41011044
Bought a Single Family home in 2014 for approximately $375K in Woodbridge, VA.
Mercy was great! She and her staff responded immediately to my calls and emails. She was able to find us the perfect home! Despite ridiculous delays by our loan processor, Mercy was able to reassure the sellers and their agent with her excellent communication skills and keep everything moving forward. I highly recommend Mercy and her team when buying or selling your home!!
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- Likely to recommend
10/25/2013 - driss elbouabidi
Bought a home in 2012.
We really enjoyed working with Mercy ! She is very passionate about her work, patient, punctual and honest. She walked us thru all the steps and helped us get in our new home smoothly ! I recommend her to any home hunting folks.
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- Highly likely to recommend
10/25/2013 - user0958481
Sold a home in 2013.
Our experience with Mercy has been wonderful. She just sold our townhome in a very short period of time. She was extremely helpful and responsive. She is a very good communicator and kept us up to date through the entire process. She provided guidance at all times, she gave us various ideas in terms of renovations, from the color of the paint to the color of the backsplash - her attention to detail and her suggestions about the improvements needed to the house were key to the success of the process. We were able to make more profits that we had anticipated. If you want to sell or buy a house and want the process to go as smoothly as possible, contact Mercy. If you want to get higher profits, listen to her suggestions. She definitely knows what she is doing.

I also want to compliment the members of her team. The photographer is amazing. The pictures taken of our townhouse were very professional. Again, attention to detail and professionalism.

All the members of her team are very professional and excellent communicators. Thank you Mercy and Team. We will definitely use you again!!!
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- Highly likely to recommend
07/26/2013 - user6480938
Sold a Townhouse home in 2013 for approximately $225K in Dumfries, VA.
A week ago my house was finally sold. I said "finally" because Mercy and her team worked with my short-sale for a year. It was a very long process, but Mercy and her team kept me well informed all the time. We had a great communication and felt very confident that I was in good hands. There are no words to describe how thankful I feel about her team. There is a certain types of realtors that could have what is required to deal with a short-sale like this, and they proved to have the skills.
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- Highly likely to recommend
05/02/2013 - user5589161
Bought a Single Family home in 2013 for approximately $200K in Woodbridge, VA.
To "Casals Realtors" our most sincere appreciation for all the work they have done in the process of buy our home. Mercy Lugo and Maria Foseca, they worked professionally and it timely manner. They coordinated services with the rest of the team "Casals Realtor" and others like banks, house inspections, insurance and title companies. We are more than thankful to “Casals Realtors” They went beyond of good customer service. They excelled on their services. Thanks to them at this time, we can enjoy our new home. We are happy, because we trusted “Casals Realtors” to buy our first home. I highly recommended to everyone who is thinking of buying or selling their home “Casals Realtors” is the best choice. Sincerely, Happy customers Carmen & Sandy

Para "Casals Realtors" nuestro más sincero agradecimiento por todo el trabajo que han hecho en el proceso de comprar nuestra casa. Mercy Lugo y María foseca, trabajaron profesionalmente y de manera oportuna. Ellas coordinaron servicios con el resto de su equipo de realtos “Casals Realtors”, y otras, instituciones como ser bancos, inspectores de casa, compañías de seguro de título. Estamos más que agradecidos a "Casals Realtors" , ellos fueron más allá de un buen servicio al cliente. Ellos sobresalieron en sus servicios. Gracias a ellos en este momento, podemos disfrutar de nuestra nueva casa. Estamos felices y satisfechos porque confiamos en "Casals Realtors" para comprar nuestra primera casa. Lo recomiendo encarecidamente a cualquiera que esté pensando en comprar o vender su casa "Casals Realtosr" es la mejor opción. Atentamente, clientes satisfechos Canrmen. & Sandy
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- Highly likely to recommend
03/25/2013 - user4302341
Sold a home in 2013.
My experience with Mercy Lugo-Struthers was incredible. She was determined to help me sell my house. Mercy is very professional, knowledgeable, compassionate, and caring. She never gave up on my complicated situation. I am forever grateful for what she did for me. I would recommend Mercy highly to anyone that needs to sell their house, whether it is a short sale, regular sale, or HAFA. Mercy always made herself available to me and always returned my calls and e-mails. She made the whole experience less stressful and more positive.
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Response from Mercy Lugo-

 

- Highly likely to recommend
03/20/2013 - user2926292
Bought a home in 2013.
Mercy Struthers at Casals Realtors is the best Realtor we have ever had! Mercy worked well with the buyer, seller, banks, and title company to get us the house we wanted, for a great price, and on a perfect timeline. Mercy never hesitated to answer any of our questions, drawing on her own tremendous experience negotiating tough offer contracts in Northern Virginia. We recommend Mercy without hesitation.
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- Highly likely to recommend
03/18/2013 - user5998530
Bought a Single Family home in 2013 for approximately $525K in Springfield, VA.
Mercy is a very professional real estate agent, she listened to our needs and designed a search criteria that began to produce tailored results immediately. I especially appreciated her patience and the level of detail she takes in explaining somewhat complex situations. She is honest and extremely skilled when negotiating. We were looking for a 4 BDR 3 BR single family and actually found a 5BDR/3BR Jem. The house we closed today had four competing offers... incredibly, ours won without being the highest offer, it was simply structured by Mercy Lugo-Struders in such a way, that it made more sense and proved to be more stable for the seller. She is warm, nice, and has that special talent of treating people how they want to be treated. That's hard to find these days. We can say that Mercy is now a good friend of the family and we will highly recommend her, for yours.
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Professional Information
Address:
Casals, Realtors
13195 Centerpointe Way
Woodbridge, VA  22192
Phone:
(571) 297-0868
Cell:
(571) 335-7315
Fax:
(703) 348-3915Click to view
 
Click to view
Websites:
Website
 
, Blog
 
,
 
Screen name:
Mercy Struthers
Member since:
01/10/2012
Licenses:
  • 0225190414 (Real Estate Broker)
Languages:
Spanish