I worked with Michael to obtain refinance on our current home. We had a few irregularities from a typical refinance and Michael was able to answer all of our questions upfront either immediately or shortly thereafter.
What struck me most about Michael was his commitment to making sure the loan worked for us. Not only did he get us an awesome rate but when a couple of small surprises popped up (not due to his work) he was able to work with us to come up with a good solution.
The other great thing about his work is that I didn't have to go to any office to sign any documents. He's able to have almost all of the documents signed electronically and was extremely responsive on email. We exchanged emails multiple times almost every single day through the refinance process.
I'd highly recommend a conversation with Michael if you're thinking about getting a mortgage.