I bought a house with Michelle in March. Her and Joel, her husband, we're super accommodating to my busy schedule and tight budget/specific areas. I felt like no matter what I told her she was 100% golden and understanding of what I wanted and needed. She was always in contact or updating me when something needed to be done or there was a new house to see. After talking to her and touring homes it was almost as if she was in my head and could precisely tell whether or not something fit me. I was also a single first time home buyer so I was a little educated but clueless when it came to everything else, and she made sure I knew everything I was getting into and broke everything down into more understanding and comprehensible terms. The day we found my home we both walked in and instantly knew it was the house for me. It was the first day on market and already had an offer put in. She talked me through everything and gave me every little bit of advice I needed and was never pushy about it, only helpful. Even after making an offer/counter offer with the possibility of not getting the house she stood by me. I guess in summary, she always stood by what I wanted and needed, which to me is what made her such an awesome agent. She has a great personality and work ethic and you can really see why she does so well and her reviews are so excellent, if you need a house in the west valley, go to her and don't look back!