Mitchell Hall was recommended to me by my best friend and I decided to contact him after bad and painful experiences with 2 previous brokers. The first impression was respect and professionalism, he took my request seriously and never oversold his service. He was never rushing me to find a place if I was not enthusiast about it. He was asking the right questions to make me decide the best direction to take. He gave me a few tips to use StreetEasy and organize my flat hunting more efficiently. He asked me to report on all the Open Houses I was attending and rapidly he understood my lifestyle and he started to suggest a different strategy. He really took the time with me over the phone to advise. He explained each steps of the process: hunting, making the offer, finding the loan, preparing for the board and closing. He was a great partner and I can recommend him without hesitation. He is not a broker by opportunism, he really loves his job and he loves helping his clients.