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Profile picture for Russell Smith

Russell Smith

Lender

VP of Mortgage Production (21 years experience)

Specialties:
Purchase Loan,
Refinancing,
Mortgage Planning,
Construction Perm - one closing

Ratings & Reviews

Russell Smith helped me buy a house after a failed attempt with another lender. I was so glad to be recommended to Russell; the difference in the quality of the service was palpable. Russell's expertise and professionalism kept the process moving smoothly. He and his team provided stellar service, were extraordinarily patient with my complex application, and were in communication every step of the way, updating me on the status of my loan. I strongly recommend Russell and his team to anyone thinking of buying a home. You will not be disappointed! Marta Sánchez

  

12/19/2014 - ms266
Closed purchase loan. Wilmington, NC

Russell Smith helped me buy a house after a failed attempt with another lender. I was so glad to be recommended to Russell; the difference in the quality of the service was palpable. Russell's expertise and professionalism kept the process moving smoothly. He and his team provided stellar service, were extraordinarily patient with my complex application, and were in communication every step of the way, updating me on the status of my loan. I strongly recommend Russell and his team to anyone thinking of buying a home. You will not be disappointed! Marta Sánchez

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07/30/2014 - Rwnorris1970
Closed purchase loan. White Cross, Chapel Hill, NC 27516

Russell and his team have done three mortgages for me, including the first I was ever involved in. I had always heard nightmares about mortgages and closings, but my experience with Russell was quite the opposite. Every time has been smooth and hassle free and Russell stays on top of every aspect until the entire process is finished. He is the best.

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03/10/2014 - rtaborcity
Closed purchase loan. Braswell, Chadbourn, NC 28431

Ok people if you want a house you have come to the right place. I worked for a year to get my house I went on line for a lone I have 2 banks I use so I went to them. I got the what and we will get to you sometime and they look at you like you are crazy I was to the point to just give up. A friend told me to go check Russell Smith an his team a chance will I went there thinking I was wasting my time. to my surprise ever one there and I do mean ever one there treat you like some body they don't look down on you. you call them and they will do what ever it takes to help you if they tell you they will call you back they will and you don't have to wait all day they get back to you fast. If they tell you they are going to do something they will do it and fight for you. You think I like them? Hell yes I do I am sitting here in my bad ass new home putting this on here. this is something I never do. if you want a home and be treated like some one and not make you feel like trash come see them!

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05/01/2014 - Kathy Wynne
Closed purchase loan. Willow Spring, NC

Russell Smith and his team did an excellent job in helping us through the loan process for our new home. They were always available with excellent guidance and answers to all our questions. Through out the loan process they kept us up to date on what was going on, and when new information was needed from us. I would highly recommend them not only for their knowledge of the loan process & attention to detail but also for their honesty & integrity. They were a great team to work with from start to finish.

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03/09/2014 - Vickie Flaherty
Closed purchase loan.

Great team of people helped us close the deal in less than 30 days.Russell and Amy were great. They definitely when the extra mile to expidite our closing. Definitely woyld recommend them to anyone buying a home.

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05/06/2015 - abfieldsjr
Closed purchase loan. Hope Mills, NC

Received the best support from Russell and his entire support staff throughout this process of purchasing a home. Although it was not our first home, he made us feel more than special throughout the entire process and what is more is that we were moving three hours away and into another state. Let me say the efficiency and ease from our initial conversation, we knew this was going to be an awesome working relationship. Did I mention that we had one toddler and had a baby on the way... to having a new born during this process. The professionalism was above reproach and without parallel. The speed and accuracy in which he dealt with our case.... I wish I could work with this team again, to purchase our next home or even for anything. They always went the extra mile to take care of our family and the purchase of our home. I would HIGHLY recommend them.

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03/31/2015 - user76851287
Closed purchase loan.

Russell worked for over four years with my individual case; always helpful, patient, and respectful to my needs every step of the way. He and his team always went the extra mile, putting in effort to research the ever developing landscape of federal and private student loans. His team handled our closing with amazing speed and efficiency. Without Russell I never would have been able to get my family into our home.

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03/16/2015 - EricSchroeder4
Closed purchase loan. Wilmington, NC

We were not sure we would be able to purchase a home, Me and my wife were both married previously and we both carried a little baggage. Well we both waited about 5 years and repaired our credit and decided we would look into maybe making a purchase well we went to a very big bank in wilmington and it just didnt feel right the way they talked to us so we found a realtor through a family member and he refered us to Russell, after a few emails and only 2 phone calls he said we need to go house shopping! After looking for about a month we are now PROUD owners of a BRAND NEW home in ILM! Thank you Russell and your team!!! Bob too for meeting with me to save trips to Whiteville!

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01/27/2015 - briwilker
Closed purchase loan. Lumberton, NC

Russell and his staff were very helpful with the purchase of my home. He and his staff were always friendly, professional and courteous. They were always available when i had questions. Russell was very helpful to me with the documentation that i needed for the purchase of my home. I would definitely recommend Russell and his staff to anyone who may be considering a home loan. It was a pleasure to work with them all.

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Response from Russell on 02/04/2015

We are so glad to have been able to help and wish you many years in your new home!

 

  

01/12/2015 - b dobbs2
Currently working with lender. Downtown, Hampton, VA 23669

Russell and his team helped our family with building our forever home. His expertise in the mortgage field made the process easier for us to understand and complete. While we are not done with the process we are confident in our recommendation to anyone in his area that he and his team will work hard for you.

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