Linnette Edwards is the epitome of the perfect agent. In the age of Redfin and Trulia and the glut of information available online, it's hard to find an agent who really brings a lot of value to the housing search process. We had been using a different agent who didn't specialize in the Oakland/Piedmont area, but when we started to focus our search, our friends recommended that we talk to Linnette. The contrast was immediately apparent. Linnette is extremely knowledgeable -- about the area, the schools, the relative value of homes, the different agents in the area, and the strategies in home-buying. Each time we looked at a home together, she would point out aspects of the house that we hadn't noticed, and she was able to look past the superficial to assess the house's real value. She could identify when a house had underlying issues that had been covered up by careful staging ("lipstick on a pig") or when a house had hidden potential but didn't show well (the "ugly duckling"). We came to trust implicitly her opinion. As an added bonus, Linnette is just a great human being. She is warm and personable. We decided to put in a bid on a house at the last minute, and Linnette (who had left on vacation that morning after we had told her that we weren't going to bid) ended up putting together our contract in her car on a rush basis. She stayed upbeat and professional the entire time and never gave any indication that we had interrupted her day on the slopes. We really appreciate Linnette's honesty and integrity. She gave us great advice on what a home might be worth, as well as our chances of winning at a certain price, but she never gave a hard sell. We never felt pressure to bid more than we were comfortable with bidding or to bid on a house that we didn't like. We will recommend Linnette unreservedly to all of our friends and anyone looking for an agent.