Dov is a pro and knows the new york housing market in and out. He was punctual, patient with all of my questions and concerns as a first time buyer, and offered a friendly opinion without bias one side or the other. He also has great equipment with him - an infrared scanner, a designate phone app which produces the report on the fly and he even had a huge ladder to help us access the roof.
Professional, friendly, punctual, knowledgeable. Took me through the house and explained everything that would be on the report so that I would understand when I was reading it. Even gave me advice on who to use for the remodeling that we were going to do in the home.
Inspection service. North Valley Stream, Elmont, NY 11003
Mr. Dov Herman is a very fair and professional individual ensuring me that I was making a good decision in my purchase. He was very thorough in detail and explanation using modern technological equipment also good judgement from years of experience throughout the entire inspection.
I hired Dov Herman company recommended by the broker probably a bad move on my part. The inspector did not tell me he was unable to inspect my HVAC system and instead told me during the inspection they appeared to be top of the line units.
As soon as I closed on the property, I discovered the hot water cuts off after 5 mins due to HVAC system not being installed up to code or per manual. Two different licensed HVAC and plumber reported the issues were due to improper venting which appeared obvious upon visually looking at it without turning it on. Both reps stated they were in shock that the inspector didn't point this out. I then looked deep into the inspection report (30 pages) to realize it states the inspector was unable to inspect any of my systems due to incomplete installation and/or not being turned on. I'm out so far $7,000 to fix and all this could have been avoided.
Dov was a very thorough and thoughtful. He juggled his schedule to accommodate our last minute request for an inspection. WE felt great confidence in his experience and expertise. He was also very kind and supportive during the stressful process of home buying. He produced a written report only hours after the inspection -- an amazing turn around time. He made himself available to further questions any time. And, along the way he also had some funny jokes to share.
Mr. Herman was very thorough in his inspection of the home that I am looking to purchase. He even inspects for termites and the cost in included in the home inspection fee. Not only does he use up-to-date equipment but he also inspect every aspect of the home manually. I must mention how very approachable he was. He explained everything that he was doing. He was very friendly and courteous, and it was easy to talk to him. I was in a great hurry to get the house inspected so that I could have a contract within two days of the inspection appointment. Dov was so understanding about this matter that he went as far as to send me the inspection report that same evening. I was so impressed and thankful. I highly recommend Dov and NY-Inspect.
Amazing service and incredible report. I saw someone else's report and was very satisfied so I went with Dov myself and got the same thorough review. Also, everything is digital so there's no need to fill out any paperwork. Thanks again!
Inspection service. Flatbush, Brooklyn, New York, NY 11230
Mr. Herman is a pleasure to deal with, he came punctually and went over the whole house and took the time to explain everything in laymans terms, he is very helpful and cares about his clients, you won't be let down