Nancy helped my husband and I purchase a home that was involved in a short sale. From the start, Nancy advised us about the potential pitfalls and frustrations that we would run into with this particular home, which had many issues around repairs, insurance, inspections, and the process of negotiating the short sale with the bank. Throughout all of the many challenges that we faced, Nancy was a true professional, leading us to the right attorney, mortgage lender, insurance broker and inspectors. What really impressed us was that she kept on the lookout for other homes, and spent time showing us other homes, so that we would have a 'Plan B’. She stayed on top of communications and stayed confident and professional, when emotions ran high through the setbacks. The process took a total of eight months, and in the end, our patience paid off. We love our home, and we purchased it at a great price, thanks to Nancy’s negotiation skills. We referred her to others, and our friends just love working with her!