My realtor actually gave me Natasha's name a few months ago but I wasn't ready to get serious. A few days ago I put a request on Zillow just to get a feel for current rates and lo and behold, Natasha was one of the lenders who responded. We met with Natasha in her office last night. She is warm, knowledgeable and really cares. She spent 2 hours with my husband and I answering many, many questions and making us feel more comfortable with the process. She spent a lot of time explaining tax benefits and went over our budget. She is very low-pressure. We have filled out the application but will not be seriously looking to buy until the Fall. When we are ready, there is no doubt that we will use Natasha. She is awesome!