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Nicki Hou Reviews

Nicki Hou
Realtor
5 Recent Sales (last 12 months)

Specialties:

Buyer's Agent, Listing Agent, Foreclosure, Short-Sale

 
- Highly likely to recommend
12/27/2013 - user3831352
Bought a Single Family home in 2013 for approximately $775K in Cambrian Park, San Jose, CA.
We feel very lucky to have Nicki as our agent. As a first time home buyer, we didn't exactly know the whole buying process and how to search for the suitable houses at the beginning of our house hunting. Then we met Nicki at an open house, and she proposed a meeting to brief us the whole buying process and also to provide us some useful house searching tools. She was very patient to understand all our needs and pointed us to those areas we might have interests. Most importantly, she is super responsive and easy to reach. No matter by emails, calls and text you can get all the questions solved promptly. I think this is a very crucial factor to distinguish between good and great agents. She indeed did a great job for us and got us a nice house that fits our need. Even after we moved into the house, she still contacts us very often to see how we feel about the house and check we need any support from her. She treats us like friends, not just customers. We highly recommend Nicki!
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- Highly likely to recommend
12/21/2013 - sabbotagein
Bought a Single Family home in 2013 for approximately $825K in Willow Glen, San Jose, CA.
We bought our first home with Nicki as our agent. She is extremely professional and organized. She was very respectful and tried her best to understand our needs. Although we checked several houses to align our requirements, she took incredible effort to be with us as much as possible and learn about what we are looking for in a house. As first-tome home buyers, we are very jittery and nervous about making such a huge investment. But Nicki calmed us down and explained to us how the bay area real estate works. We are very conservative initially and lost homes by huge margins. She became a great friend and mentor over time and we felt confident making offers. Every seller or seller's agent we spoke to, told us that it was Nicki's organization of documents and a great case put forth helped seal the deal. She was always committed to her job. We would certainly recommend Nicki to other buyers.
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- Highly likely to recommend
10/25/2013 - pavithra.geethakrishnan
Bought a home in 2013.
Our Joy at buying our first house was further compounded by having Nicki as our Realtor. She helped us define exactly what we were looking for, was extremely knowledgeable about the area and was sure to explain exactly the upside and downside of every home. She was with us even after the house sold, to help us with the sub contractor and home redesign. If I ever decide to buy again, it will definitely be with Nicki
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- Highly likely to recommend
10/23/2013 - don493
Sold a Single Family home in 2013 for approximately $1.25M in Cupertino, CA.
Nikki listed my mother's house in Cupertino in early 2012. This was by far the quickest and easiest real estate transaction I have been through. She was very knowlegeable about the neighborhood and market, and her suggestions on listing price and pre-sale improvements were right on target. She helped oversee the contractors who were fixing last minute issues on the property and staging. The house sold within a week and the transaction closed within a month with no snags whatsoever.
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- Highly likely to recommend
10/07/2013 - user501695
Bought a home in 2013.
We were very fortunate to have selected Nicki as our real estate agent. She made the process very easy all around. We had a horrible time dealing with our loan agent, but because of Nicki we were able to work around these issues and close escrow without any issues.

She was always very responsive throughout the home buying process. She gave us honest feedback on the houses we visited, never trying to upsell us. She was also very helpful in helping us choose a good offer price.

If we ever buy a house again, we'd definitely choose Nicki as our agent!
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- Highly likely to recommend
10/07/2013 - heart63
Bought a home in 2013.
Nickie was wonderful during the time we were purchasing the house. She made sure that the property was the one we really want, then worked very hard to help us to buy it. She was very knowledgable and dependable . It was a great experience to work with. I'd recommended to who ever want to purchase their property! Julie
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- Highly likely to recommend
10/07/2013 - hou hsu
Bought a Single Family home in 2013 in Santa Clara, CA.
Nicki Hou is very aggressive agency to help customer to reach their goal. She is full knowledge about the market condition. She is able to suggestion and analysis how to make deal with other part smoothly in the competition market. She is "five star" agency.

Hou Hsu
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- Highly likely to recommend
09/28/2013 - user7451820
Showed home in 2012 in Castro City, Mountain View, CA 94040.
Nicki has been helping me to purchase the investment properties. She has great knowledge of what's good for investment. She also listens to my investment preference and need. She does not push me into anything, but is always giving me the best analysis and guidance. It has been a great experience working with her, I highly recommend her service to my friends.
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- Highly likely to recommend
07/09/2012 - user3506444
Sold a Single Family home in 2012 for approximately $1.275M in Cupertino, CA.
My family and I happened to meet Nicki for the first time when we were visiting some open houses in May 2012. When Nicki realized that we were almost neighbors, she offered to tour our house and give us her thoughts on how much we could sell it for. At that time, we had another real estate agent who was going to be helping us sell our house but we agreed to let Nicki come by and give us her thoughts about our house.

The following day, Nicki showed up promptly at 9 AM to our house and came prepared with a packet of information about houses nearby that had sold and was able to give us an estimate of what she thought our house could sell for based on her tour of the house. However, we were still not convinced about signing with Nicki because we knew the other real estate agent personally so we were more inclined to go with him. However, Nicki insisted that she let us bring her contractor to give us a few quotes on what it would take to clean up our house before selling it- we agreed.

Again, on the day that was planned for us to meet, Nicki showed up promptly with the contractor. Initially, Nicki and the contractor suggested a lot of things to do to fix up the house. However, when we explained to Nicki that we couldn't do all of that because our cash flow was very limited, she really took the time to listen to our needs and helped us come up with the bare minimum that we would need to do in order to get the best sale price for our house. We were very impressed that she actually listened to what WE needed vs. just telling us to spend a lot of money that when she asked us again to sign with her vs. our other realtor, we agreed-- And I can say that my family has not regretted that decision for a second.

I cannot begin to express our happiness with Nicki. From day 1 after signing with her, she has truly been responsive to all of our needs and has gone above and beyond for us. We loved that she came prepared to every meeting with a schedule of what needed to be done, had copies of everything for us, and was very prompt in all of our meetings. Furthermore, she was willing to always work with us and make sure we were happy. We ended up finding our own contractor to rip up our carpet and repolish the hardwood underneath and Nicki was excellent in coordinating everything with him and the other two contractors who would be doing work on our house. She made sure that we were constantly in the loop about what would be going on every day and copied us in all emails that we were sent out to contractors. And whenever we did have any questions about what was going on she would always take the time to respond to our emails and phone calls almost immediately. We have never once had a hard time getting in touch with her and we never went unanswered for more than 4 hours! To us, that is excellent service.

It took my family exactly 3 weeks to get our house ready to sell and we could not have done it without Nicki's help and coordination. We actually finished a week in advance because she was so diligent in making sure everything ran smoothly and that everyone did their work on time. She was also great about putting together all of the selling information that we needed and making sure my parents signed all the appropriate paperwork so that everything would be ready for the buyers as soon as we put the house on the market.

When it was the week of open house, Nicki did an EXCELLENT job in marketing our house. She held a separate brokers only tour on the Thursday before open house and then hosted a friends and neighbors night on Friday so that people would start talking about the house and tell their family and friends. During the open house weekend, there were almost 50 distinct groups of people that came to view the house. What was great also was that she constantly kept us in the loop about the open houses- who was interested, how interested they were, and what their concerns were. And whenever she said she was going to follow up with a certain person, she always did so and promptly would update us about that person's interest in our house.

When it came time for accepting offers, Nicki was great in strategically planning the date we were going to accept offers. Again- Nicki kept us in the loop constantly about how many offers we had, sending us all of their paperwork, and giving us thoughts about the offers we had. She had EXCELLENT negotiation skills and was actually able to get us more than our asking price. We are currently in COE and are thrilled that everything has gone so smoothly.

We were so impressed with Nicki that she is now going to be helping us buy our next house! By going with her, you will truly get a real estate agent that goes above and beyond for her clients and someone who is prompt, professional, courteous, and who listens to her client's needs. We are SO happy that we went with Nicki has our real estate agent and would recommend her to all of
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- Highly likely to recommend
07/03/2012 - user862274
Bought a home in 2012.
Nicki Hou helped us in purchasing our investment property and in purchasing a second home recently. We enjoyed working with her very much. She is well organized in managing every event throughout a transaction; she is proactive in making sure everything is moving forward smoothly; she is a constructive negotiator to get what we want. She pays attention to what we need; she is not pushy; you can count on her to put your priority on the first place; and give you the most practical advices. We enjoyed her service, and most of all, the ultimate result she delivered. We will definitely recommend her to our friends for selling and buyer real estate properties.
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Professional Information
Address:
Intero Real Estate Services
10275 N. De Anza Boulevard
Cupertino, CA  95014
Office:
(408) 688-1513Click to view
 
Mobile:
(408) 688-1513Click to view
 
Screen name:
Nicki Hou
Member since:
06/27/2012