We worked with Ian from Northpointe on our mortgage re-finance -- the first one we've done. Ian was great - very responsive and knowledgable. We had one phone call and the rest was done over email which made the process really fast & easy. We got a great rate with really low fees. Overall, a it was a substantially better deal than any of our banks offered. I would absolutely work with Northepointe again.
We connected, but it did not work out. Looking in Downtown, Jersey City, NJ 07302
I did not end up using Northpointe for my refinance but their representative, Ian McLellan, was very honest, helpful, and thorough. If I were to have used them, I am certain from my first impression of Ian, that the process would have been a great one. Thank you for your efforts Ian!
I worked with Matt Howard to refinance our mortgage. Throughout the process Matt answered my questions quickly, and addressed any concerns I had. Our loan came through as promised, and we are happy customers. I would recommend Northpointe Bank and Matt Howard for your next mortgage.
Closed refinance loan. Sheldon, Elk Grove, CA 95624
Ian McLellan assisted with my refinance. Ian was very responsive and answered all of my questions. He was very involved throughout the loan process. The entire process was much easier than my last mortgage experience. The rate was amazing and I'm very glad I chose Northpointe and Ian to handle my refinance.
Worked with Ian McLellan to refinance my 30-year mortgage. I got a great rate, and the process was pretty smooth. There were only minor hiccups, appealing the appraisal and convincing the title company that another person with my name who owes property tax to Santa Clara is not the same person as me. (The appraiser and title company were independent but chosen by Northpointe.)
Expect to have most correspondence over email. This worked fine for me - and Ian was very responsive, often even during later hours I would not have expected.
Ian went above and beyond by contacting my previous lender the day of closing to get an updated payoff amount and re-work the HUD-1. (I had paid my monthly bill a few days before, so this saved me from essentially having to pay it again and wait several weeks for a refund.)
Overall, it's been a pleasure working with Ian and Northpointe, and I would recommend them to anyone.
I decided to contact NorthpointeBank in light of the glowing reviews and recommendations, and I would now like to add my own! Timothy T. was extremely professional and helpful throughout my mortgage refinance process. He also provided me with a great deal that compared very favorably to those offered by competing providers. I would wholeheartedly recommend working with Tim and NorthpointeBank!
Closed refinance loan. Curtis Park, Sacramento, CA
I worked with Ian from Northpointe Bank for my home refinance and he was excellent to work with in every sense of the word. He was responsive, genuine and made the whole process easy. The rate that Northpointe was able to provide me was far better than anyone else, including my friend who did my initial home loan. I would recommend Ian and Northpointe to anyone and everyone!
This was my second refinance thru Zillow in the past 6 months! My first experience with one of the bigger banks was awful. However, my recent experience with Northpointe exceeded my expectations being the smoothest transaction I've ever experienced. Their interest rate was the lowest on Zillow but I picked them solely because of the many positive reviews that I found on and out of Zillow regarding the outstanding services that clients received thru one of their loan officers named Ian McLellan. With a little research I found his number on the web and here I am done with my loan closed in about one month. To begin with, Ian provided me with a detail road map as for what to expect and later walked me thru the process step by step. No concerns or questions was left unanswered or not resolved. He replied to every single email promptly. The closing cost was less than the initial estimates. I was never asked for a document twice. I will not hesitate to refer any friend or family looking for a loan to Northpointe and in particular to Ian McLellan. Thank you Ian to you and your team. Sincere regards, S. A.