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NorthpointeBank Reviews

NorthpointeBank
Northpointe Bank (18 years experience)

Specialties:

Purchase Loan, Refinancing

 
- Highly likely to recommend
08/17/2014 - maryela padilla
Closed refinance loan.
Had a great experience with Ian. He was able to help us and had great communication with us. I never had to remind him to keep us posted as he was the one that always emailed us for updates. He kept his word from the beginning with the rates and the closing cost. There was never no surprises !!!! I would recommend him to anyone......
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- Highly likely to recommend
08/15/2014 - user70301692
Closed refinance loan.
We used this bank to refinance our house and our person of contact was Ian McLellan. I cannot say enough good things about Ian and the overall process and North Point. I found it to be a lot more organized than when I had to deal with Wells Fargo. Anyway, I would recommend them. Our process was taking a bit longer and we had to travel but Ian took care of it and made sure we are done within a very good time frame. A great organization to deal with and I recommend Ian immensely. He is very calm and responsive throughout the whole process.
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- Highly likely to recommend
08/15/2014 - user198447
Closed refinance loan. Estrella, Phoenix, AZ
Northpointe Bank was a delight to work with. My loan officer was extremely knowledgeable and attentive to my needs. I will definitely use them again in the future and highly recommend them to my friends!
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- Highly likely to recommend
08/11/2014 - joyceorrell
Closed refinance loan. Valley Center, CA
Ian McClellan, our loan officer with Northpointe Bank made the experience of refinancing our home a breeze, he was very helpful and was very prompt in answering any questions. Their rates were the best offered and I would highly recommend them to my friends and family.
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- Highly likely to recommend
08/07/2014 - cindy j bates
Closed purchase loan. Cumming, GA
Initially, we were questioning whether we should use NorthpointeBank since our only connection was through reviews on the internet. It was a great decision for us. Our internet loan officer, Tim Tusing, was professional and quick to respond to questions. Their rates were very competitive! At our closing, the attorney complimented us on the great financing we had. We would highly recommend NorthpointeBank!
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- Highly likely to recommend
07/28/2014 - stess11
Closed refinance loan.
Not one complaint in working with Ian on our recent refinance. Ian was timely in his responses to any questions we had during the entire process. I would highly recommend Ian and Northpointe Bank without any hesitation.
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- Highly likely to recommend
07/21/2014 - care2educate
Closed refinance loan. Bonita, CA
Excellent experience with our recent refinance. Ian McLellan was a knowledgable professional who patiently guided us through each step. We would not hesitate to recommend to others.
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- Highly likely to recommend
07/18/2014 - schropper6
Closed refinance loan.
I worked with Tim Tusing to refi my primary residence home loan. He extended great effort over the 40+ day process. I appreciated his diligence and professionalism. As TIm discovered, patience is a virtue that I don't have, yet he consistently responded to my questions in a helpful manner. Early on he clearly communicated that our deal was likely to push past the 30 day lock period. This made made me apprehensive as rates had moved higher. Yet he assured me, in writing, that Northpointe would cover any rate lock extension fees. And they did. All things considered, this was a painless refinance experience. Painless is the highest mark on my scale when I'm on the borrowing end of a financial transaction!
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- Highly likely to recommend
07/14/2014 - china123
Closed refinance loan.
Ian, was extremley helpful, knowledgable and always willing to answer my questions. I recommend him highly. Thank you for a very pleasant loan experience.
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- Highly likely to recommend
07/14/2014 - mike j evans
Closed refinance loan. Parker, CO
Ian did an excellent job helping us with our refinance needs. We look forward doing another loan with him and northpointe bank soon. We started off the process very nervous since this was our first time using an online mortgage banker. However, we were very happy with our experience.
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Professional Information
NorthpointeBank
Address:
Northpointe Bank
3333 Deposit Dr
Grand Rapids, MI  49546
Phone:
(888) 865-9063
Email
Web:
Website
Advice posts:
128
Screen name:
NorthpointeBank
Member since:
03/25/2008
NMLS #:
  • 783169
 
 
 
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