All was wonderful at the start of the process, beautiful home, allegedly motivated sellers, short sale was aranged with bank, process should be short and simple. Tyler said make your offer and make sure your prepared to go the distance, we were as he stated it would be 90 to no more than 120 days. In writing.
Well 194 days later we learn the package never made it to the bank for review unitil over 4 months after we submitted our offer. We were told numerous times the bank had the package during that 4 month period of time. We were grossly misled.
When we pushed the issue trying to get answers we were ultimately advised by Tyler we probably should walk away from the deal. Nearly 200 days, lots of misrepresentation and thousands of dollars spent with rentals and multiple moves due to these misrepresentations we were forced to cancel the deal and move on.
We listened to and believed what we were being told from the start of the listing. We even had it in writing, we later learned the real truth of the situation. No one can understand the shear frustration and disappointment we felt in learning the truth after all the misrepresentations we received.
We took the time to review Keller Williams and Tylers practice.. With such a great reputation, excellent reviews, and a reported short sale expert we were very shocked and disappointed to have been treated like this from what we thought to be a respected real estate professional.