Profile picture for One Step Realty Inc.

  • One Step Realty Inc.

One Step Realty Inc.
Property Manager/Broker (36 years experience)

Specialties:

Buyer's Agent, Listing Agent, Property Management

Active Listings

No current listings.

Past Sales

No sales history on Zillow

Ratings & Reviews
- Will never recommend
02/19/2013 - user7943931
We connected, but it did not work out. Looking in Oak Grove, Howell, MI 48855
I rented this property over a year ago. I was informed the property was going to be foreclosed on. One Step Realty denied property was being foreclosed on. they PROMISED they checked before I spent $3K on cement for garage. One day after I paid $3K for cement, Court officer showed and posted eviction. One Step would not give me a refund. I wasted thousands due to One Step. Take "One Step" to the bank. THEIR BANK! I know of soo many problems with 144 W. Allen Rd Everything from roof leaks, to raw sewage under crawl space.. renters and buyers beware.. realator is not disclosing everything they know about property. we have informed bank and realitor of mold issues. My son and brother both complained about respriatory problems while staying there.. Electrical was in very dangerous state when my son moved out months ago.. be sure to check all 4 electrical panels before occupancy. The water is nasty. I made CASH offer with NO response from bank.  MoreLess
Response from One Step Realty Inc.

 

- Will never recommend
07/22/2013 - user6179351
We connected, but it did not work out. Looking in Leslie, MI
This is the worst customer service I have ever received! I called Mike Anderson about a house for rent that had been on Zillow for only 6 days. I told him the address and at first he had no idea what house I was talking about; I had to describe the entire ad to him. When he did remember he said it was on a year lease and started telling me about other properties they had. I listened for a bit and told him we were actually specifically calling about that house because the pictures and description online got us very excited about it. He again said it was leased for the next year so I let him know that it was still listed as an available rental house on Zillow. Without a response he hung up on me!

I was polite and friendly and gave him no reason to be so rude. It is his loss because we would have been willing to look at other houses I just wanted to make sure he knew which house I was calling about (it didn't make sense that the ad was posted less than a week ago, but was never available). I will never go with this company for rentals or houses up for sale. Perfect example of a money driven business man that doesn't truly care about his customers.
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Response from One Step Realty Inc.

 

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Professional Information
Address:
One Step Realty, Inc
6095 28th St. SE
Grand Rapids, MI  49546
Office:
(800) 611-3766Click to view
 
Mobile:
(616) 443-2229Click to view
 
Fax:
(616) 977-7663Click to view
 
Click to view
Websites:
Website
 
Screen name:
One Step Realty Inc.
Member since:
05/19/2007