Dan Lesniak, MBA ReviewsDan Lesniak, MBAMBA and Realtor (3 years experience)
28 Recent Sales (last 12 months)
Buyer's Agent, Listing Agent, Relocation, Consulting
11/03/2013 - karen864
Bought a Condo home in 2013 for approximately $425K in Ballston-Virginia Square, Arlington, VA.
Response from Dan on 12/05/2013
Karen, My team and I deeply value customer experience, so I wanted to comment on your review. I negotiated on your behalf 3 times. On one occasion you went under contract, but then backed out after the HI and another person paid $16k more to buy the same place. On the third offer I wrote, you ratified for more than 1% off the price. We informed the tenant of the HI time, but he still came home, which is out of our control. You told me the HI was fine, but were annoyed, so I paid for a 1 year home warranty valued at $400. Then you said you wanted to "break up" and have a new agent. I assigned an agent that met you the next day. During the week of closing I answered your emails within 1 hour and my team was always available. I offered the following 2 benefits to you: I donated an extra $500 to the Doorways for Women Charity. I have a Home Satisfaction Guarantee where I sell your home for free for a year if you don’t love it. I offered this to you for 24 months, a value of over $12,000.