Pac Real Estate GRP ReviewsPac Real Estate GRPBroker (9 years experience)
Purchase Loan, Refinancing, Home Equity, Mortgage Planning
03/11/2011 - Warren Snider
Gave me a quote on Zillow, but it did not work out. Ramona, Woodcrest, CA 92504
Response from Pac Real Estate GRP on 03/26/2011
The borrower was upset that the bank was asking for more documentation on his other investment properties. Due to the current credit and lending environment, banks are requiring full documentation. After hearing that the customer was upset. The loan officer, head of processing and the sales manager tried several times each to contact the borrower directly. Our CEO made 2 final attempts to speak to the borrower directly. He never returned any calls to help us find a resolution to the situation.