We were first time home buyers with no hope of getting a loan after dealing with a negative mortgage company. Patty encouraged us to see the house and made us the first showing, rather than letting other agents in first. We told her our situation and she gave us all the options we had that no-one had explained before. I had been dealing with multiple agents assisting my boss purchase a home, and none left me wanting to go back and use them. Patty even recommended a great loan company. She stayed on top of the negotiations, and kept us posted on everything. Any late night questions we had she was there to help. She was the most professional agent I had met thus far and also the most personable. She helped made the buying process more comfortable and less stressful. It's a month after, and she is still answering our new home owner questions. I've already told my friends they must use her when they are ready to buy. And I'm writing this for everyone else who needs direction on finding the perfect agent.