I have perfect credit and plenty of assets but a somewhat different income situation. It is Notes Receivable income. Another lender denied me a mortgage because they claimed it was Interest Income and I wasn't receiving it for at least 2 years, which was required. Paul knew right away that it was Notes Receivable income and the guidelines stated that only 1 year of income was required.
We almost lost the house we wanted because of the other lender but Paul saved us and quickly provided a pre-approval letter so we could initiate a sales contract.
I have used Paul McCausland multiple times and have always found him to be very professional, thorough and accurate. Time sensitive documents are prepared and provided to me, he consistently follows up until all items are complete. Inquiries are answered timely and accurately. Paul possess very good communication skills, he is friendly and very knowledgeable. His staff is very capable and reflects the same friendly yet professional attitude. It was a pleasure working with him and his staff, they helped make the process painless and run smoothly.
I have had a great experience with Paul McCausland. The first time he helped me was 5 years ago when I bought my first house. Since it was my first house I had a lot of questions and he was able to answer everything and walk me through everything step by step and explained everything in a way for me to understand and feel comfortable about the entire process. Recently I just refinanced that house and he helped with everything just like before. He always got back to me the same day whenever I called. He also was around for the last 5 years to answer all my questions that has come up. And helped me pick the correct refinance option. I would absolutely recommend to any family member or friend that is interested in a house or refinance. Even a patient at work that is looking into a house. I am very happy with all he has done for me and has helped me through. The next time I am looking for a house he will be the first person I call.
After dealing with 7 brokers, Paul has been the only broker that we have repeated our business with, including having using him from across the country. He was able to clearly communicate every part of our mortgage and worked with us from the beginning to get the best possible rate. He was in constant communication with us, and was available for our (probably annoying) very frequent phone calls to clarify and understand our mortgage.
Paul kept pace with my questions. I had purchased and refinanced several times before, so he made sure I had an adequate knowledge base and then explained any new complexities of the transaction. All was accomplished in his promised timeframe and at an even lower-than-projected rate.
I have been working with Paul for almost 15 years. Paul always provides excellent service and always knows the answers. He's an expert in his field and does everything possible to make things happen. On my latest transaction, Paul was working with new/different realtors from out of his normal area and everyone involved had high praise for Paul's work.
EDIT: Paul just helped me with a refinancing and once again, Paul is awesome. Everything I need, or ask, or want, Paul delivers. His customer service is second to none.
Paul McCausland is very responsive. If he's on the phone when you call, he'll return the call within minutes if you have him paged. We've been using Paul for many years during 2 refinancings and just lately when we moved to another home. The sellers of the home weren't immediately aware of having to pay interest for the full month because of FHA rules. Within about two weeks of closing originally scheduled for April 4, the sellers asked if the settlement date could be moved up by a week. Paul worked with all parties concerned to try and make this happen including jumping through a lot of hoops to get our credit report cleaned up. We would use him again in the future without question.
Closed refinance loan. Euclid Park, West Allis, WI 53227
Paul was very helpful with my refinance, and kept me updated on things that may have affected the paperwork. He also managed to help me close in less than a month, whereas another lender still hadn't accomplished anything after two and a half frustrating months. Highly recommended.