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Ratings & Reviews
I have been working with Paul for almost 15 years. Paul always provides excellent service and always knows the answers. He's an expert in his field and does everything possible to make things happen. On my latest transaction, Paul was working with new/different realtors from out of his normal area and everyone involved had high praise for Paul's work.<br/><br/>EDIT: Paul just helped me with a refinancing and once again, Paul is awesome. Everything I need, or ask, or want, Paul delivers. His customer service is second to none.
I have been working with Paul for almost 15 years. Paul always provides excellent service and always knows the answers. He's an expert in his field and does everything possible to make things happen. On my latest transaction, Paul was working with new/different realtors from out of his normal area and everyone involved had high praise for Paul's work.
EDIT: Paul just helped me with a refinancing and once again, Paul is awesome. Everything I need, or ask, or want, Paul delivers. His customer service is second to none.
Paul McCausland is very responsive. If he's on the phone when you call, he'll return the call within minutes if you have him paged. We've been using Paul for many years during 2 refinancings and just lately when we moved to another home. The sellers of the home weren't immediately aware of having to pay interest for the full month because of FHA rules. Within about two weeks of closing originally scheduled for April 4, the sellers asked if the settlement date could be moved up by a week. Paul worked with all parties concerned to try and make this happen including jumping through a lot of hoops to get our credit report cleaned up. We would use him again in the future without question.
Closed refinance loan. Euclid Park, West Allis, WI 53227
Paul was very helpful with my refinance, and kept me updated on things that may have affected the paperwork. He also managed to help me close in less than a month, whereas another lender still hadn't accomplished anything after two and a half frustrating months. Highly recommended.
Paul was a complete professional and won my trust early, well before I made application. He didn't try to "sell" anything. He was just a resource with a lot of years experience in the mortgage placement business.
After I made application, I was most impressed with his accessibility. Whenever I would call he was either there to answer or he returned my voicemails without delay--every time.
And throughout the underwriting process, he had complete control and provided helpful guidance to keep us informed and engaged.
I would highly recommend him as a top choice in his field.
Response from Paul
03/12/2014 - Unknown
Paul was extremely knowledgeable and thorough. As a first time home buyer he explained the loan process to me and ensured I understood everything. If my home didn't come the condition of using preferred lenders I would have almost certainly gone with him.
Paul delivered exactly what he promised. No surprises on closing day. He is extremely responsive and has great follow-through. I would recommend him to other first time homebuyers looking for a smooth transaction.
Paul was our mortgage consultant for our first home. As first-time home-buyers, we were clueless, but Paul did an amazing job educating us on the process and responding to our many questions. His extensive experience shows and he was prompt in all correspondence that was needed throughout the process. We will work with him again in the future and we highly recommend him to others!
Paul has provided us several mortgages over the last 10 years. However his helpfulness, flexibility and follow through on our most recent mortgage went above and beyond. We had two contracts on two houses fall through well into the mortgage process, and Paul was able to respond quickly and efficiently to get our file updated. Finally we found our home and he and his team worked hard to get us closed on time. He worked well with our out of state realtor and was very responsive to our timing issues. He has great follow through and is a real professional. He is also pleasant and flexible. Just what is needed when you are moving out of state and have many variables in play. I would highly recommend Paul McCausland. I will not go to any other mortgage broker as long as Paul is in the business.
My experience with paul was excellent. I would probably not have a house right now if it weren't for him. He gave me a chance and worked with us for months to be approved for a single family home. I will be recommending him to family and friends.