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I bought my first home through Paul about 12 years ago. For a newbie, he made the experience feel like a breeze. So, I stopped by on the way to purchase my new home. He promised to have the loan processed in less than 20 days. He did it way under 20 days. He proposed 4 different options in writing and took the time to sit with me to go over the options before I made my choice. Over the years, I have done business with banks and other folks, but Paul beats them hands down. He is very available and accessible. My loan processing was done over the phone, in person and emails, on weekdays and weekends, day time and evenings. Thank you.
Everything we have heard about mortgage process in the US led us to believe that getting a mortgage would be the most difficult and discouraging thing. But Paul proved us wrong. He prepared us by explaining the entire process from A-Z including what type of documents we would have to provide. All I had to do was collect the documents, scan and forward. Further he constantly provided updates which helped to put our minds of ease. He always returned calls immediately, if I was unable to reach him, regardless of the time and not to forget his efficient assistant Evelyn. I have and will continue to recommend him and his entire team to any family and friends. Thanks Paul for such a great professionalism shown. You are the BEST.
"Paul was very helpful to us during the entire process. He was readily available to us at all times of the day. We once had a question and had called him late Friday evening. We did not expect to hear back until after the weekend but he got back to us with a response that night itself! Thank You Paul!"
Paul was very helpful, everything that I expected, I received. There were no suprises. His professionalism was outstanding. I am extremely cautious when it comes to my finances and Paul made me feel comfortable. He is very trustworthy. I found Paul on the internet and he immediately responded to my inquiry. He even followed up with me multiple times. Thanks again Paul!
Paul has been great to work with throughout my search for my first house, which has taken a couple years. He always takes the time to answers my questions, and I trust all of his insights and opinions. I was very nervous about the idea of homeownership, but Paul talked me through everything I needed to know. After that, I've always felt very comfortable talking to Paul.
Paul helped me refinance my home at a better rate and even after his part was done, he remained in contact with me. He wants to make sure I am aware of changes, and ensures I am getting the best rates and opportunities available.
We have gotten Paul ‘s services for refinancing 3 times in the last 6 years. In the past 15 years we have owned a house in Olympia, Washington and South Riding, Virginia, when we needed a mortgage or refinance services, we researched, talked to our friends and worked with four different loan consultants. Paul has been the best! We are knowledgeable and do our research before selecting someone to helps us – for our last three refinances to take advantage of better interest rates, we went back to Paul because he is efficient and we knew he had our bottom line in his heart – that is a fact after working with him for 3 refinances in the last 6 years!
Paul McCausland was very, very helpful and informative when I was in the process of purchasing my first home. He took time and patience in answering all my quesstions and made sure I understood the answers he provided. He was always available when I needed to discuss any problems. If not available at the time I called, all I had to do was leave a message and he would return my calls within the same day.
Anyone looking to purchase a home (especially 1st time home buyers), I would definitely recommend Paul.