- Will never recommend
09/30/2013 - never use this guy
Sold a Single Family home in 2013 in New Scotland, Albany, NY.
Paul was our buyers and sellers agent in our recent move. Despite being recommended by a family member who used to work with him, he has consistently failed us. He has not sold our house in nearly 3 months on the market, refused to have an open house and has not called us in over a month. On more than one occassion when I called during a workday, he was out on a golf outing. To top it off, a nearly identical house in our neighborhood sold in 15 days.

On more than 1 house we looked to purchase, he suggested offering prices $30,000 above what the house eventually sold for. I know we overpaid for our new house, estimating it is at least $25,000 over what it should have sold for. Please take this warning and avoid working with Paul. Hopefully this review will spur him to become a better agent.
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Response from Paul on 02/17/2014
Happy to see your home sold. I only wish you would’ve used that price when I had recommended it 3 mo. earlier.We all know buyers & sellers set the price at which homes sell for; NOT agents.Sometimes houses that appear identical are not,300 sqft larger for $20k less can & WILL make a difference in a sale. I’m confused about the golf comment as I’m not an avid golfer. I did golf in a charity event once, however my cell phone was with me & I was reachable anytime.Also my 2 assistants were at the office readily available to my clients. I apologize for any communication issues.I should’ve called you as well as your wife on a weekly basis. After looking at many houses & putting 2 offers in at the same time,YOU chose to accept the counter offer.Now you feel you over paid!? I recall you felt that way about your 1st home that you then lived in for over 9yrs.I’m sure your new home will treat you as well if not better knowing you bought at the right time with mortgage rates at a 30+ yr low.


- Highly likely to recommend
03/17/2011 - el2255
Sold a home in 2003.
I first worked with Paul in 2003 when selling a home in Schenectady. I liked his direct approach and realistic outlook on selling my home. It is for this reason that I have continued to use his services throughout the years and have ALWAYS referred friends/family to him.
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- Highly likely to recommend
03/15/2011 - ipsec
Sold a Single Family home in 2005 for approximately $100K in Rotterdam, NY.
I used Paul a few years ago to sell my house in Rotterdam, NY. He was easy to work with and got me considerably more than I thought I would get on my house. I believe we also sold the house within a month or 2. I'd recommend Paul to anyone looking to sell a home.
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- Highly likely to recommend
02/11/2011 - jquirk514
Sold a home in 2010.
Paul did a great job for us. He addressed all of our questions and concerns. He was very knowledgeable, professional and understanding. He was able to sell our house very close to asking price. I would highly recommend him for any real estate transaction.
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- Highly likely to recommend
01/18/2011 - westbreeze
Sold a Single Family home in 2008 for approximately $225K in Delanson, NY.
Paul Friello did an excellent job of selling our home. Our home was a log home and we knew that the number of prospective buyers would be limited. Paul was professional and pursued selling our home very aggressively. We would highly recommend Paul to anyone who is looking for an agent to sell their home.
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- Highly likely to recommend
01/14/2011 - Dmguff
Sold a home in 2010.
Was willing to list to my concerns, as there was many. If you want the job done Paul is the guy for it!
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- Highly likely to recommend
02/27/2014 - gardnerlawfirm
Listed, but didn't sell my home in 1990.
I am an local attorney and have worked with Paul and his staff for over 15 years on hundreds of closings. I would highly recommend Paul to any prospective buyer or seller based on the professionalism and expertise that he provides to his clients.
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- Highly likely to recommend
02/17/2014 - llauren4778
Sold a Single Family home in 2012 for approximately $175K in Schenectady, NY.
Paul was very professional and responsive throughout the entire buying and selling process. He offered valuable expertise and knowledge and helped us sell our house for the price we wanted.
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- Highly likely to recommend
02/14/2014 - bvullo1
Sold a home in 2013.
Paul Friello and his team were fantastic, knowledgable, reliable, and all around there for me and my family during the entire process. Very hands on and available for our multiple questions. Paul Friello and his team really showed they care and went over every step. It was very personable and they slowed down everything so we really understood what was going on. He was also very respectful----My wife is very sensitive with her name and he pronounced it perfectly every time(I know she appreciated that)
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Paul Friello
Coldwell Banker Prime Properties
1760 Union St.
Niskayuna, NY  12309
(518) 218-6376
(518) 218-6375
(518) 370-4800Click to view
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