Ratings & Reviews

 

  
 

12/23/2014 - crygh27841
Sold a Single Family home in 2014 in Isle of Palms, Jacksonville, FL.

Paula is a no nonsense realtor who does what is necessary to get your house sold efficiently. She is a pleasure to work with. She is not hard to reach, gives good advice and you get results of showings automatically. She works with a good general contractor for necessary repairs. As out-of-state property owners, she did a good job of selling our house, keeping us informed with photos, and did not require our presence for anything. The sale went through without a hitch.

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12/12/2014 - user3396328
Sold a Single Family home in 2014 in Mandarin Station - Losco, Jacksonville, FL.

Ms Carlson used her knowledge of the area to help me price our home such that we received top dollar. Without her guidance, I likely would have underpriced my home by several thousand dollars. She used her extensive network to advertise my home and personally attended my open houses. She brought me a professional stager who made decorating recommendation which then helped us get a top-dollar offer. Our home listed on November 6th and on the 23th of November we had a signed contract for very near our full asking price. While it was not a full offer, it was almost $20k more than what I initially expected to list the home for. If I had not followed Ms Carlson's expert advice, I likely would have listed the home far below my current contract price.

Additionally, she provided expert guidance during the negotation phase and has been present and attentative during the inspection and appraisal phases. She has been a pleasure to deal with and has helped my wife and I rest easy in knowing that our home is being handled expertly and professionally.

I highly recommend Ms Carlson for any sellers or buyers.

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11/13/2014 - bbolling0408
Sold a Single Family home in 2014 in Jacksonville, FL.

5 Star Service with Paula! I am so happy we found Paula to market our house. Selling a home can be very stressful, but Paula made it very easy for us. She is very knowledgeable of the Jacksonville market and goes the extra mile to serve her clients. With the help of her team, we were able to sell our home much quicker than we anticipated. I'd recommend Paula with no reservations. Thanks, Paula!

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09/28/2014 - brittyliz86
Bought a Single Family home in 2014 for approximately $225K in Saint Johns, FL.

Paula was very supportive and helpful every step of the way with my husband and I purchasing as first time home buyers. She has an excellent network of people who have given us guidance and allowed for negotiation of the crazy process of home buying. She views customer service as a top priority and made sure my husband and I were taken care of when our closing had some bumps in the road, she came to the rescue and made sure we did not have any issues come move-in. Overall, Paula is not only an excellent realtor but a genuine,caring person who will make sure you not only have a house but a home.

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04/08/2014 - surf.tenniss
Sold a Single Family home in 2014 for approximately $300K in Jacksonville, FL.

Paula Carlson is a smart and an incredibly accommodating real estate agent. She was prompt to return my calls, quick to point out opportunities and willing to share her knowledge with us. I HIGHLY recommend Paula for all your real estate needs.

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02/27/2014 - pamm rogers
Bought a home in 2014.

We are in the process of moving from Connecticut to Florida. Although we had already scoped out a new neighborhood to have a home built, but we wanted a professional’s knowledge to guide us through the process. I’m so glad we found Paula thanks to such great reviews on Zillow. Immediately on the phone, she was very attentive and eager to help us. We met Paula on a recent trip to Florida to make a final decision about what style home we wanted to have built. During our visit, she listened intently to our needs/opinions and was great source of feedback and asked us and the builder great questions to help us make the right choice of home. Not only is Paula a very knowledgeable realtor but she’s very personable and easy to work with. I really enjoyed meeting Paula and have had a wonderful experience with her! I’m looking forward to catching up with her again on our next trip!

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02/15/2014 - tmegas80
Bought a Single Family home in 2014 for approximately $350K in Saint Johns, FL.

Paula was very prompt! She helped us find a home in less than a week. This was our second time we used Paula ! Always world class service! I will use her again for any future transactions.

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Response from Paula on 02/17/2014

It was my pleasure to serve your family again. Thank you for the kind words and passing on my name. <3

 

  

12/17/2013 - sja1508
Sold a home in 2013.

We used Paula for a short sale for our home and she was very knowledgeable and had a lot of experience in these type of sales. She was very informative on how the process worked and answered all of our questions. She returned my phone calls promptly and if she was out of reach, her office staff was very helpful. Our house had an offer in just a few weeks and closed within 3 months! Thank you for all you did to make our sale a success!!!

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12/06/2013 - laurami20
Bought a Single Family home in 2013 for approximately $850K in Sunbeam, Jacksonville, FL.

Paula Carlson's experience, credentials, responsiveness, and customer service are superb. Even without meeting me, and with only one email describing what I was looking for called me with a very hot pocket listing with the items I was looking for, and more importantly contacted me first for the hot pocket listing that required a close within a week and a half. Without us even meeting in person at that time, she extended herself to me, told me about it, and stayed with me for almost 8 hours that day to sign the contract. Some may say that was an easy sale and she could have walked away - far from it. With only about a little over a week to do the entire close, and me being out of town for the Thanksgiving holidays, she offered to pick me up from the airport, which was the day of close, and to stay at the title office as long as it took in case my plane was delayed. Keep in mind, there was a week-end and a holiday where banks and businesses were closed to impede the situation, but Paula did whatever it took to help me close the house in time. From the time I saw the house until I got the keys was only 1 1/2 weeks, which is nearly impossible considering scheduling things like inspections, walk through, home owner's insurance, loan qualification, wire deposits, etc., but Paula dedicated herself to make this happen for someone she only met once. To be in a situation where you are relying on a realtor to make the impossible possible, Paula's dedication, her years of experience, and her many credentials, including the mortgage side of things, made me feel safe all the way through the process. Not only that, she's an incredibly nice person who does all she can to do an amazing job. There's a reason why she's one of the top realtors in Jacksonville. I love giving kudos where kudos is due, but I also want to set expectations that since Paula is so great, she is still only one person and only has so many hours in the day, so if you want the best, please take the time to work with her.

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11/18/2013 - kisha smalley
Sold a Single Family home in 2013 in Dinsmore, Jacksonville, FL.

My husband and I were very nervous about the whole short sale process because we are a military family and didn't have a clue about what to do. Along came Ms. Paula, and finally put our minds at ease. She practically walked us through the entire process. Even with the housing market slowing down, she was able to find us a buyer in a short amount of time. She definitely made the experience bearable. Ms. Paula was just an awesome person, personally and professionally.

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