I did not have a good experience with Paula. First she set me up for the wrong Loan and it wasn't realized until the underwriting process . Secondly she couldn't ever seem to find the time to let contractors or inspectors in before closing and one time she came out without the key! The whole process she seemed absent from ,it was my first house and she didn't walk me through it. She was a nice lady and personable but to me she seemed unprofessional .
?Hi Mike, I am very sorry when you said you did not have a good experience with me. I help you the best I could to find you the house you could afford and in your price range on top of it you were dealing with a Fannie Mae Foreclosure home. My job is presented a contract and help you out through the inspections, after that it is the mortgage broker to proceed with your loan, then appraisal and after all your closing day. To make it Harder and all possible for you to be able to get this house you need it a Fannie Mae Home Path Renovation Loan, those are the most difficult loans to work with and time consuming that is the reason it took you about 3 months to close, and my team of the lender department were there helping you as much as they could. We can't predict when a deal is going smoothly or turns complicated. I am very sorry that you disqualified me like that. Thank you, Paula Lopes