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The All-Star badge is given to top contributors of the Zillow community. These are active Zillow users who share their real estate knowledge and help others by contributing high-quality content. The more and better the contributions, the more likely an award will be granted. Users' contributions can be seen in their profiles.
Sold a Townhouse home in 2013 for approximately $625K in Arcadia, CA.
Excellent service by Pauline and her team of professionals. Pauline really did help me make intelligent decisions which resulted in a quick sale at a price significantly above asked. I know the speed of the sale, the smoothness of the transaction, and the agreed price were the result of the value added she brought to the deal.
This is the second home she has sold for me, and I'm convinced no one else can do it better.
I have watched Pauline's listing sell amazingly fast in my neighborhood. When I listed my house with her, she presented three full price offers within two days!!! Over the weekend she negotiated with the buyers and presented a bid Monday $130,000.00 above our listing price..
SHE IS FRIENDLY, KNOWLEDGABLE, PROFESSIONAL AND A PLEASURE TO WORK WITH
Sold a Single Family home in 2013 for approximately $1.1M in Arcadia, CA.
Pauline is outstanding. We chose her because she had assisted our family in selling my mother's property after her death, and also my sister's home when they relocated to the beach area. So, you could say she is "our family realtor".
Pauline knows the Arcadia area like the back of her hand. When first meeting with us, she was extremely prepared with detailed information necessary in helping us make decisions about pricing and selling our home. We were extremely impressed by her stellar credentials. She and her team, Lillian and Laura, were always gracious, prompt, articulate, and very, very thorough. From the beautiful brochure they created, to their scheduling of showings, Open Houses, and continued feedback, they were ALL the consummate professionals. They were always proactive in their approach selling our home. There was something always going on.
Our house sold within a few weeks, with multiple offers, and at sale price ABOVE the asking price. Pauline's process strategies and negotiation skills certainly were the reason for our successful sale. Her consistent positive attitude was a true blessing and very uplifting during such a stressful time.
Her professionalism is only surpassed by her personal grace and style. She truly is outstanding.
Bought a Single Family home in 2012 for approximately $1.3M in Arcadia, CA.
We relocated to Southern California this summer and needed a home in Arcadia. Pauline was able to help us buying the house we wanted in the area. She's an extremely nice person to deal with with several bright and competent helpers such as Lilian to help us through the inspections, valuation, financing and closing process.
She and her team really works hard, and make themselves available all the time to address my questions. Her attention to detail, especially with all the tricks of the trade, property related stuff i.e. what to look-for, what to avoid, how to get things fixed etc helped us tremendously. Her team is well versed with the area and her amazing sales record, being at the very top, proves how well she is able to service her customers.
Personally I have had several transactions in the past and I have to say this is the best because I don't have to micro-manage an agent. She knows what I want and tell me above all, tell me what I need to know.
I would not hesitate to refer Pauline to anyone (in a heartbeat) who wants their dream home, and a smooth and successful transaction. We felt we benefited from the entire process.
Bought a Single Family home in 2012 for approximately $700K in Temple City, CA.
Pauline and her team did a wonderful job to help us search for our potential properties, and quickly arrange for showings with moments of notice. Their recommendation, sound advice and negotiation skill facilitated the purchase. The team's market knowledge, professionalism and experience did play a very important part of the successful transaction for us. We bought our new house within 3 months. We’d like to thank Pauline and her team very much for their outstanding service. Pauline, you are the best of the best real estate agents!
Sold a Single Family home in 2012 for approximately $1.3M in Arcadia, CA.
Pauline and her team were the consummate professionals. Our sale was handled quickly and efficiently, and they had great referrals for associated professionals (movers, etc.). We are very happy with their performance and highly recommend them. Their superior performance, great attitudes and deep knowledge will serve you well.
After helping us with the sale, Pauline and team also aided with our purchase of a home in Sierra Madre. Lillian Liu of Pauline's team was with us all the way and her professionalism more than made up for the lack of service from the sellers' agent. Pauline and team are extremely capable and adept at assisting both buyers and sellers throughout the San Gabriel Valley.
If I could give Pauline more starts, I would. Pauline is not only very knowledgeable with her profession, she give 200% cares to her clients. We would not sell our home for over 6 months, as soon as I signed up with Pauline we sold the house within 2 weeks. She makes sure the process was stress free for her clients.
Lillian, her assistant is the most detailed person I have ever worked with. Her daily updates, and follow-ups are incredible. Very professional and very easy to work with.
If you need to buy or sell your home, Pauline and her team is the rightway to go!
2013: we just sold in Sierra Madre using Pauline and team. Again, a very positive result due to their professionalism and caring. When we buy again in Sierra Madre, Arcadia or the surrounding area, we'll call Pauline!
Sold a Condo home in 2012 for approximately $500K in Arcadia, CA.
Pauline Cheng has just completed the sale of my Mother's condo for me. I was very pleased with how many open houses were held and that we received muliple offers and sold for over asking price within a short time. Pauline and her support team are very knowledgeable, profession and efficient. I would not hesitate to recommend Pauline to my friends and if we have another transaction we will be using her again as our agent.
Sold a Single Family home in 2012 for approximately $1.2M in Temple City, CA.
Although I had good friends who are in Real Estate and could have assisted me in my goal to sale my home, I decided to meet with Ms. Paulene Cheng mainly because she was visible and came highly recommended by a couple of friends. Indeed, I was impressed with her success rate and how professional and responsive her entire team operated. More importantly, I really connected with her on a personal level. Although I had a beautiful home, I may have a bit more of a challenge in selling it because of the fact that my spouse had passed in our home over a year ago. Paulene was very sensitive in handling the entire transaction. She not only knew the market, but she understood her clients', both buyer and seller, needs and really took her approach with the end in mind. The end result with Ms. Paulene Cheng was that I sold my home to a loving family within two months with basically the price listed. NEED I SAY MORE?