We had a challenging closing deadline to meet for a home purchase. Pierre and the Fidelity team went above and beyond to keep us informed and get the loan processed rapidly. We hope to never again need to get a loan under that tight a schedule, but it's good to know that this company is capable and professional when such a situation exists. Many thanks!
Closed refinance loan. East San Gabriel, San Gabriel, CA 91775
Pierre and his staff provided an excellent customer service. Their service is second to none. I highly recommend his company to anyone who is looking to re-finance. He came through with a solution to my issues during the re-financing process. I've done re-financing three previous times, and he is the best of all.
Pierre offers world class customer service. He is very detail oriented, and takes the time to explain everything. He refinanced my father's loan as well, and saved him a substantial monthly sum. I've obtained house loans multiple times throughout the years, and my experience with Pierre has been the most satisfying bar none.
Closed purchase loan. Portola Hills, Coto de Caza, CA 92679
Pierre offered us a great interest rate that was as good as any that we saw on Zillow.com. He was incredibly fast at funding our loan. He was always accessible and on top of the process. He regularly called us to update us on the status of our loan and what would happen next. This is our second time working with Pierre and we will use him again for any future loan needs.
Closed purchase loan. Woodland Hills, Woodland Hills, CA
I had the pleasure of having Pierre service the loan on my new house.
Whenever I had a question he was always there to answer and never once was there a delay. This man works incredibly long hours and is always attentive to the concerns and needs of his customers. There were no games, hidden fees and he was even early on getting the final loan docs.
Beyond that, this man is insanely knowledgeable in real estate and has about the best work ethics I've seen. He was able to give me incredible advice that even my family members who work in real estate were not able to provide.
Pierre also networks with other professionals of his caliber. I did many searches for the best home insurance rates and coverage and Pierre was able to refer me to an insurance broker that found the best rate/coverage I could find. Much like Pierre she is very knowledgeable and was able to inform me of what each piece of coverage meant and listened to my needs to determine the best coverage for me.
With the combination of incredible customer service and the best rate I could find anywhere it's a no-brainer to use Pierre as your loan officer. Do yourself a favor and use this guy, you won't be disappointed!
Response from Pierre Tawil on 10/29/2012
Thank you for your kind words Scott and thank you for taking the time to write a review. Pierre Tawil.
Closed refinance loan. Sunland, Los Angeles, CA 91040
Very quick, easy and efficient mortgage refinance!!!
Pierre Tawil is an honest and thorough Professional.
He always got back to me with very timely responses. We got a very good rate with no closing cost.
Also would like to mention about his stuff – very friendly, knowledgeable, helpful staff, especially Michelle.
I highly recommend Pierre.
Refinancing for the first time and had what probably people think is the perfect experience. Everything was very smooth, we locked even before the appraisal was completed, and because it came higher than we expected my mortgage fees were reduced even further. It took only a couple of weeks from initial contact to close, which I was very impressed with giving the things you read in the internet. Pierre walked me through all the steps, patiently and knowledgably answering all my questions and concerns (which weren't few!). The whole internet-based refinance was just great! I recommend Pierre to anyone without hesitation…
I must admit that I was very skeptical about doing my first refinance from someone I found on the internet who offered such incredible rates. However, since the day I contacted Fidelity Bancorp for a possible refinance, Pierre has been first rate and very knowledgeable with no pressure. In fact, after our initial conversation, Pierre took the initiative to contact me the next day to inform me that the interest rate we originally had discussed had gone down. The refinance went through without any problems and we literally could have closed within 2 weeks, but had a scheduled vacation that delayed our signing the documents. As it was, we closed within 3 weeks of our rate lock. I would highly recommend Pierre Tawil and his staff. In fact, I have already recommended him to my friends and family. I am not sure rates will get much lower than they are right now, but if they do, I would refinance again with Pierre in a heartbeat and I will keep Fidelity Bancorp in mind should I purchase another home in the future. Thank you Pierre for making this skeptical customer a very happy customer. It was a pleasure to work with Pierre and his staff.
Response from Pierre Tawil on 08/17/2012
Thank you Brady for your trust and your business. Thank you for taking the time to write a review. Pierre Tawil.
Wow...I am so impressed with Pierre Tawil and his assistant Michelle. I just closed a refi with cashout in 3 weeks from beginning to end. Pierre did an awesome job explaining the whole process to me. I did my homework, his fees were among the lowest. In fact at closing, the rate was even lower than he originally quoted. Pierre was upfront about everything. It seemed almost too good to be true, but everything was as Pierre said. Pierre was always responsive and kept me up to date with every step. He was quick and and top of everything. I have done many refi in the past, but never had such as smooth process. I am so thankful I went with Pierre. I highly recommend him to all my friends and family. Thank You Pierre!!!!!!
Response from Pierre Tawil on 08/08/2012
Thank you Christine for your trust and your business. It was a team effort and we couldn't have done it without you. Pierre Tawil.
We connected, but it did not work out. Looking in San Pedro, Los Angeles, CA 90731
Pierre was extremely thorough and professional. He was able to take all my information and tell me on the same day that I would not be able to qualify for loan based on my specific condition. I really appreciated this approach rather than going through lengthy process, appraisal and finally finding out my application is not qualified. Without doubt I will recommend Pierre and look forward to do business with him in future.