My wife and I were first time buyers when we approached Reid. Naturally, going into such a life changing event like buying a home, we were nervous to say the least and wanted to find someone we could trust and connect to. I called a number of realtors on Zillow, many of whom didn't even pick up their phone and those that did put me through to an assistant or seemed to busy to talk. Not Reid. Not only did he take my call, he spoke with me for at least 15 minutes answering questions and offering great advice. He took the time to meet with my wife and I in person 2 days later and was always there to answer the hundreds of questions we had or present various options to us. Our initial apprehension of finding a realtor we could trust was instantly replaced by a feeling of reassurance we had someone who had our back and best interests at heart. Outside of his expertise and knowledge of the market, this is probably the biggest thing that struck a chord with us. You want someone who you feel comfortable with and who is looking out for you. And Reid offers this in a genuine and sincere way. He is very good at presenting you with your options, giving the best recommendations without making you feel like you need to go one way or the other. We have always felt informed and like all bases are covered when going into any property decision, all thanks to Reid. And because of this, we have asked Reid to be with us again in our next home purchase. That speaks for itself.