- Highly likely to recommend
04/01/2014 - user0829311
Bought a Condo home in 2014 for approximately $300K in South Boston, Boston, MA.
Crystal is a terrific resource, who acted with the utmost professionalism and provided me with excellent responsiveness and customer service. I look forward to continuing a long lasting working relationship with Crystal and would recommend her services to anyone who may be looking for real estate assistance in the areas that Crystal serves. A#1!!
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- Highly likely to recommend
04/01/2014 - nofedan
Bought a home in 2013.
Crystal is wonderful! I would choose Crystal to help with your search for a new home because; She is very knowledgeable of the real estate in the area, she’s a good listener, and has a sharp eye for details. She’s very responsive, and above all, very patient. After spending many OH weekends together last spring, we found the perfect home and had moved in before the end of summer. Crystal handled the negotiation and made the process quick, easy, and painless. Thank you Crystal! We love our new home.
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- Highly likely to recommend
03/04/2014 - RachaelLee2
Bought a Condo home in 2014 for approximately $300K in Somerville, MA.
Crystal was WONDERFUL! I intend to recommend her to everyone!

She was very patient and listened very carefully until she understood exactly what I was looking for. She was always available, quick to respond, and was extremely helpful. When we found the apartment that I wanted to buy, she was on top of the broker and worked really hard to make sure that I got it. She basically held my hand and coached me through all the freak-outs along the way.

She's also really fun to be around!
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Response from Crystal M.

 

- Highly likely to recommend
11/20/2013 - catiekc
Bought a Single Family home in 2013 for approximately $325K in Framingham, MA.
Very responsive and gave great advice. Excellent communication skills. We were first time home buyers and she made the process very painless. Highly recommend.
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Response from Crystal M.

 

- Highly likely to recommend
10/22/2013 - jhstroud
Bought a Single Family home in 2013 for approximately $400K in Framingham, MA.
I find real estate agents to be very binary. The agent either successfully serves their client until the search is over (1) or they don't follow through (0). Crystal is a 1.
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- Highly likely to recommend
10/21/2013 - Kristin Kroha
Helped me rent a home.
Finding a place to call home is a personal, unique and sometimes stressful experience. When my fiancé and I decided to relocate to Boston (from Connecticut) for a job opportunity, we had no idea where to begin or what was in store. So, like many renters—green to the whole process—we took to the Internet in hopes we'd find some lead or someone to make our real estate dreams come true. Within a few days of cold calling and emailing, I found many real estate agents proclaiming to be the best but without anything to back it up. Some would falsely advertise an apartment being within the city...only to soon learn that the cute one bedroom we were eyeing resides 30 minutes outside of the city and near no public transportation. Others would project picture-perfect photo galleries of Boston real estate. But we quickly found out that those apartments were either unavailable or looked better due to photo-shop than they did in person. We started to feel really mislead and rejected; the sudden reality that we might not be able to make the BIG move painfully sinking in.

But, that all quickly changed when we found Crystal Roach. On New Year's Eve, she took the time to meet us to tour five apartments—from Fenway to Back Bay. Unlike MOST real estate agents, she listened and really understood our needs. As we walked into a spacious Back Bay apartment, boasting high ceilings, hardwood floors and a marble fire place (that was in our price point) I couldn't help but tear up. This was our new home. And, she made certain of that. After almost three years here, this idyllic Beacon Street pad has become more than just an apartment to us. It's the place where holidays have been spent. It's the place where we became engaged. And, it's the place where precious memories have been made as we've become rooted to this beautiful city. If it weren't for Crystal's efforts to really hone in on what we needed and wanted, none of this would be possible.

She's trustworthy, honest, dependable and downright connected. I can't thank Crystal enough for her service and her dedication to help Boston renters and buyers find the perfect place to call home.

Forever grateful,

—Kristin K.
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Response from Crystal M.

 

- Highly likely to recommend
09/17/2013 - user7284007
Sold a Multiple Occupancy home in 2013 in South Boston, Boston, MA.
Crystal has been a great person to work with while I went through the process of obtaining a mortgage and purchasing a home. She was very knowledgeable about the fast and aggressive Real Estate market in Boston and gave me helpful advice in choosing a home. She even told me which homes were better to invest in due to the development that is happening around Boston.

She never pushed me to purchase a home and was very honest in her opinions. She even steered me away from several homes due to their location, value, etc. She is extremely professional and easy to reach and truly goes beyond her duty as shown by the many fruitless weekends she spent looking at homes with me. She even picked me up and dropped me off at the place I was previously residing in, which is a bit far from her office, and even offered to purchase a new faucet for my new home as a present!

She is extremely patient. Despite the many issues that took place due to my demographic statistics, she continued to help me out. She's someone I will keep in touch with as she's quite personable and has a funny sense of humor.

If I ever have friends who need help with Real Estate, I will definitely send them her way.
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Response from Crystal M.

 

- Highly likely to recommend
08/31/2013 - user80927848
Bought a home in 2013.
Crystal helped us purchase a home in Shrewsbury. She was very responsive, showed ups a bunch of houses and found ones that fit our needs. We got a steal with the new house. The close was almost seamless!
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- Highly likely to recommend
05/16/2013 - user5421995
Helped me rent a Other home in Back Bay, Boston, MA.
Crystal worked with my boyfriend and I for almost a year in order to get us the right apartment in the right location. Coming from Memphis, TN with a LARGE dog at an off season rental time was proving very difficult. Thankfully we had Crystal to video chat with regularly and walk us patiently through several different options before making a final decision. We had a lot of requirements/demands and all were met within our budget. She has a great reputation and is incredibly personable amongst building managers, landlords and previous clients of apartments we were interested in. She has made the transition incredibly smooth and is someone we will continue to stay in touch with throughout our time in Boston.
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- Highly likely to recommend
10/11/2012 - user5224992
Showed home in 2012 in Brighton, Boston, MA 02135.
I've had the great pleasure of working with Crystal for the past year, as my buyers agent. I started working with Crystal when I became interested in purchasing a condo in Boston. I am in no rush to purchase but knew from others experience that it it could take some time to find the right place so I started searching for an agent.

After many failed attempts at finding an agent that didn't disappoint me, a co-worker recommended I contact Crystal and I'm glad I did. What I like most about Crystal is that she is very knowledgeable when it comes to Boston and surrounding neighborhoods in general, as well as it's fast-paced and aggressive real estate market. Her honesty, professionalism and ability to understand what I was looking for really surprised me considering she is younger that most agents out there. My time has yet to be wasted on seeing properties I wouldn't consider and she truly goes above and beyond to make herself available.

I will continue to work with Crystal and I am confident that she will help me find my dream condo very soon.
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Professional Information
Address:
Boston Proper Real Estate
49 Gloucester Street, Suite 3
Boston, MA  02115
Phone:
(774) 243-2359
Cell:
(774) 312-7607
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Member since:
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Digs: Home Design Ideas