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Ramona customer service and professionalism skills are the best in the city. She listened to my needs and made sure I had many options to choose from. Ramona took her time and never rushed me through the transaction. She was very clear and concise, which made it a seamless and smooth process. Thanks to her works and efforts I have a condo that I enjoy with peace and happiness. THANKS RAMONA!!!
Bought a home in 2014 in Ravendale, Detroit, MI 48213.
Can not say enough nice things about Ramona, kind ,responsive to my needs and concerns . Showed me many property's til I found the right one! walked me through the process being that it has been a long time since I have been in the market
Bought a home in 2013 in Islandview, Detroit, MI 48214.
I was a little intimidated to get started looking to purchase my first home, but Ramona was a gift from God. She is the perfect mix of the ability to put you (the client) at ease and the ability to negotiate with the other entity to get what is best for you. I will ashamedly refer people to Ramona every chance I get. She is THE BEST!
Sold a Condo home in 2013 in West Side Industrial, Detroit, MI.
Mrs. Harris was a great agent. She came in with a plan to sell my Condo. She was very committed to getting my home sold. It was a success. It was sold in less than a month. If you want someone who is committed, dedicated, professional and all about business then you will not be disappointed in the services she provides. You will get world class service.
Sold a Condo home in 2013 in Elmwood Park, Detroit, MI.
Excellent, excellent. I wanted to sell my home. But after having negative experiences with two real estate agents, I was hesitant to get another real estate agent for the third time. However, I am so glad that I chose Ms. Chaney as my real estate agent. Ms. Chaney is very professional, knowledgeable, and has a great personality. Ms. Chaney placed my home on the market and it sold in three days. It is understandable why she has been in the real estate business for 12 years. I highly recommend Ms. Chaney if you are looking for a great real estate agent.
Did not respond to my inquiry in Grosse Pointe Farms, MI 48236.
Extremely Poor. I wanted to buy some investment properties and I only had a limited time as I was visiting from Australia. I had to ask repeatedly for a Property List and finally she had someone else send one through while she went off to Las Vegas. She told me that she would always contactable while in Los Vegas however her phone always rang out and went to message bank. No one returned my unanswered calls.
I had cash to spend and she could not give me the time even to return my calls.
Response from Ramona on 02/08/2013
Good Day! Please accept my apologies for any mistake in regard to your real estate needs. It was not my intention to create such an awkward and embarrassing situation.
Again, I conduct interviews; I set up an appointment in my office which can take approx. 1 hr. Provide detailed information of my services & how I go about achieving each goal. I ask questions that will tell me if I am going to accept to work with the Client or not. This meeting is the Client’s opportunity to provide information & ask specific questions to find out if I’m a good fit. If both parties feel confident we can become partners in the transaction.
In NO way do I set up a website and take a Buyer out showing properties without a working commitment.
Showing properties is NOT as easy as finding them in the MLS and go open the house to view, it involves time and effort before getting to the front door. I get paid commission at the end of the transaction. Upfront information & disclosure is very important.
Sold a Single Family home in 2012 for approximately $50K in Southfield, MI.
Ramona handled the short sale of my home with impressive negotiation skills. Her graceful persistence with the bank and buyer was amazing. I am so grateful for her ability to skillfully handle all of the paperwork and take care of the details. Selling our home was a long and difficult process and she definitely did a great job of finding a buyer and successfully completing the deal! Thank you Ramona! I would recommend her to anyone looking for a real estate agent. She is the best!
Helped me rent a Single Family home in Farmington, MI.
Her dedication and professionalism are only surpassed by her personal desire to do what's best for her clients. I would highly recommend her to anyone that is needing the real estate services she provides.
Ramona was an absolute professional when I enlist her to lease my house her marketing plan was very impressive, In a short while she found me a very good tenant who still occupy the property. one thing that impresses me most of all is that she follow-up long after the transaction was over to assure thar all parties were satisfied . I recommend her to lots of friends and relatives, who are very pleased with her level of professionalism and communicating, skills. She is a real gem, very knowledgable in all area of real estate, I will always reccomend her.