This is a fantastic lending service. Randy's assistant kept in constant contact with me to update me throughout the process and made sure that I had all of the proper documents filed. They made the experience very easy. Randy will do his best to get you the best interest rates possible as he did for me. I would strongly recommend this lending company if you are a first time home buyer as they will make sure to keep you in the know on everything that is happening.
Response from Randy on 01/07/2015
Thanks Hunter. It was a lot of fun helping you buy your first home. I know how nervous and excited you were... you can call me anytime! Have a Big day, Randy
I have bought 2 homes with Randy's help. Him and his team have always taken the time to answer any and all questions I have (even if I called their office everyday). I recommend Randy to anyone who is buying a home or even thinking of buying a home. If I ever need to buy a 3rd home I know who to call. Thanks Shamburger Team!
Randy is the perfect mortage professional. He walks you through the entire process which makes you feel entirely comfortable with the big step you are taking. You couldn't do an better by picking anyone other than Randy.
I worked with Randy while purchasing my first home. He was very helpful in explaining all of the loan options in simple terms so that I could understand. Randy was very responsive to my questions and concerns throughout the entire purchasing process. My wife and I are now happily enjoying our first home together thanks to Randy and his awesome team!
We connected, but it did not work out. Looking in Rockford, IL
My husband and I were looking to purchase an investment property. We worked with Randy and he was friendly, up front, honest and most importantly EXTREMELY knowledgeable. Although we did not end up purchasing a property due to unforeseen circumstances we will most certainly be contacting Randy before our next real estate purchase. In this age of uncertainty when the 'rules' of the market are constantly changing its nice to know theres someone out there with the expertise to help us grab our dreams...
Randy is awesome and blew away all his competitors with exceptional service and pricing! I definitely recommend him to anyone looking to purchase or refinance a home. He was always professional and took the confusion out of the refinancing process. Randy is extremely knowledgeable about the industry and market trends, and was able to answer all my questions. Randy helped me make some difficult decisions on refinancing my home, and I will definitely contact him for help with my next home mortgage.
We connected, but it did not work out. Looking in West Greenville, Greenville, SC 29601
Had to beg for updates and always felt like we were ignored. He always had an excuse of why it took days or longer for a response. Never answered his phone or returned calls. Did everything he asked and got very little responses from him. Last email we received was that he's been in meetings all day and haven't gone over our credit report but will later in the evening. Over a month and I guess he's still too busy. If your credit isn't perfect don't waste your time with him. I will say thanks for letting us know what to expect from people that really don't want to help.
Response from Randy on 09/22/2014
If it were possible, I would help everyone get a mortgage loan. However, if you have credit challenges it can take some work.
If we are not able to help someone we refer you to a trusted professional credit restoration counselor to do a free review and help advise on exactly what you can do to get your credit back where it needs to be to buy a home.
Sometimes when we make that referral our clients see that as brushing them off. And I can understand.
I am unsure what happened in your case as you have not contacted us directly about this lapse in time. Sometimes our emails are sent into a junk folder because our email contains the word "mortgage", or because of the links to the credit restoration company.
I would love to help get you back on the track to buying a home. But I don't know who you are or if we really missed getting back with you or not. If you would still like the free consultation, please message me and I'll see that it gets set up.