This woman is an absolute joy to deal with. My husband and I found Hollie in a roundabout way from our mortgage broker, and I am so glad we did. We were first time home buyers so other than looking for a home we were clueless as to everything else that comes during the home buying process, and if it hadn’t been for her I don’t think we would have purchased a home. Our situation started out as being very typical. Looking for our forever home and just enjoying the whole shopping process. Hollie was a great help in this department, but we are the type of people who already knew what was on the market so we made it easy for her in that respect. She was always available to show us houses or to just answer any questions we had. If she wasn’t available when I called all I had to do was leave her a voice mail, a text or email and she would always get back with me IMMEDIATELY. She was great through the whole process and as our needs changed she was flexible and changed with us until we found the home we were truly looking for.
Hollie’s strong suit really showed after we signed the contract on our forever home. Our battle really began after we signed the contract and began closing on our home. We began having MAJOR issues from our lender as well as the sellers of our home. When we needed Hollie to be there making sure the broker was on their toes and pushing paperwork through in a timely manner she was there. When the sellers became difficult to deal with because we asked for basic repairs to be made and the appraiser asked for the home to be repaired so that it would meet FHA guidelines, she was there. Even at the closing table there was conflict over items agreed upon by the seller’s agent in our contract and a disagreement over commission terms. She stood strong and closed the contract as written.
Hollie was steadfast in getting what was agreed upon and used all of her resources to insure this happened. She is organized and is on top of her game. Hollie is by far the best buyer’s agent you can get. She is a “bulldog” for her clients making sure they are well taken care of through every step of the home-ownership process. She won’t be pushed around by bullies and stands firm when you absolutely need her too. I am so glad to know that she was with us through this trying time. I am happy to not only know her professionally, but also say that she is now my friend.