as soon as we talked over the phone and got some info on what kind of property we are interested in, he already has something on his sleeve. he is very knowledgeable about the area we are focusing to. not a push over agent like everyone else. very patient about our responses. always on time whenever there's property to look into. constantly updating us whenever property just came up that we might be interested in. also, willing to take request when we do see something at zillow, and respond quick. took us about 3 months to look and closed the deal. that's impressive!!! especially in this kind of market. thank you very much Jacob for helping us find our first home.