From the first time we inquired with Rebecca about a house for which she was the listing agent, we were impressed by how knowledgeable she was about the housing market and real estate best practices. She immediately gave us advice about lenders who were preferred in the area, giving us an advantage when we were ready to make an offer on a house. We also liked her warmth and friendliness; we felt comfortable with her from the beginning, and knew that she would be the right buyer’s agent for us.
As first time home buyers we were overwhelmed by the many steps involved in the process. Rebecca patiently guided us through each of these steps, responding to endless emails, talking with us on the phone, and meeting with us in person on many occasions. She understood how daunting the process could be for first-timers and never made us feel like we were asking too many questions or being overly anxious. She educated us about the language of real estate transactions and the nuances of negotiating for a property, but never pushed her point of view on us and made us feel empowered as the key decision-makers. Throughout the search process, she helped us think through the benefits and challenges of various properties, towns and neighborhoods, reminding us of the needs and desires we had informed her of when we started our search.
She also referred us to highly qualified and helpful professionals once we had an accepted offer, including an inspector, an attorney, and a lender, all of whom were also patient and willing to take the time to answer all of our questions. These referrals helped to make the entire real estate transaction, from offer to closing, run very smoothly, and took a lot of the stress out of the experience.
Rebecca kindly made herself available to us up until the closing when we needed access to the house in order to take measurements or meet with contractors for estimates. All of our interactions with her were professional, but with a personal touch that made us feel at ease.
We not only respect and appreciate Rebecca’s professionalism, we also really like her as a person and had a great time working with her. She really cared about us making the decision that was right for us, in our own time, and wanted us to be happy with the result. After the closing, she followed us back to our new home and took pictures of us in front of our front door; she seemed genuinely excited for us and we were happy to share the thrill of that memorable moment with her…and to have the pictures to remember it.
We are happily getting settled into our new home now, and are grateful for the critical role Rebecca played in getting us here; we know that as we are ready to take on new projects in the house, Rebecca will have more expertise to share with us, and we feel lucky to continue to have her as a resource.