Ricardo is a friend of my husband's and I only met him when we started the home buying process, so was skeptical about using a realtor that I did not know. Ricardo quickly gained my trust with his knowledge of both the area and the buying process. Ricardo is also extremely friendly and down-to-earth, so made us feel like we were dealing with a friend. I was also assured of his reputability by his association and volunteerism with the San Mateo County Association of Realtors. My husband and I were new to the homebuying process and Ricardo was prompt and detailed in answering all of my many questions. Document signing was simplified because Ricardo uses docusign, which allows us the ability to alter and sign contracts with electronic signatures which saved endless amounts of time. Working with Ricardo was a real pleasure and made the experience much less painful! I would absolutely refer Ricardo to others and use him again!