They were very through with the details of my loan and any concerns I had were
quickly addressed. They responded to my questions right away and most importantly
they were very easy to talk to which made the whole process for me relatively stress
free. I would definitely use them again and recommend them to any of my family and
Robert and team made it very easy to navigate the loan process these days. Easy to communicate with and get very clear explanations of everything. The e-doc signing made things so much more convenient.
I was introduced to Robert Stark from a work colleague of mine who had refinanced her home and she said he was really really good. I took the plunge and decided to call as my interest rate was crazy high. He checked my numbers and said it wasn't the right time but he would get back with me when the interest rate was right. I felt a little disappointed but a couple of months later I received a call from Robert saying this was a good time,I told him I thought you forgot about me he said no, needless to say I was very happy.
The next couple of weeks Robert was totally on top of everything. He called me when to check my email for documents I needed to get to him and what I needed to sign. His office staff Yvette also called me to ensure I was sending the documents and signing everything. Robert explained everything as it went along and I was able to call or text him anytime and I always received a reply. It was like he was on a call just for me, which made it so much simpler for me. Thanks to Robert and his staff I have a new loan from FHA to Conventional which I am absolutely grateful for. I will be telling my friends and colleagues that Robert Stark from Monarch Capital Home Loan does his job by putting the customer as his number one priority always. I must admit I do like to be treated as the number one customer.
Robert Stark and his team of experts have made this home purchase a very smooth process and experience for me. Anytime I had a question I could call and him or his assistant was very quick to respond. Thanks Robert
Robert worked hard to get us the best loan at the best rate. He has lots of good advice for home buyers. He helped me understand some of the complex issues involved in the mortgage business. I would use him again.
Robert was able to do what a big name lender was not able to. He picked up where the other lender left off and he was able to finish it. In a short amount of time that he was given, Robert helped me save and close a very good deal here in San Diego. He also conducted his business with great care, attention to detail and courtesy. Robert and his team at Monarch Capital Home Loans are true knowledgeable professionals!!! Outstanding job guys and gals!
Robert is a true mortgage professional. We had a unique situation in trying to refinance our mortgage from a FHA loan to a conventional loan. Robert was very thorough in understanding our situation and was always looking for a way to get us approved. He is great at "thinking outside the box" and he was able to get us approved in a very reasonable amount of time. He would keep us updated throughout the refinance process and was very honest and upfront in regards to the fees associated with a refinance. To this day, he is up to date with mortgages we can do and can't do. He's always open to bounce scenarios and ideas off him for myself, my family and friends. I would recommend Robert to anyone who is looking for a mortgage loan.
Robert made the refinance process extremely simple. He was very clear on the rates/terms, and was extremely efficient on the closing process. I would recommend Robert & Monarch Home Loans to Friends & Family.
Thank you Robert!
I was completely impressed with the professionalism and speed in which Robert and his team had during my loan process. I was pre-approved by another lender and after 10 days into escrow was told that I did not qualify for the specific program that they had promised. I contacted Robert and within 2 weeks closed on my new home. Thank you again Robert, Jenn and Kelli for all your hard work and most importantly making this a very pleasant process. I would highly recommend using this team!