Bob is a very responsive agent. He would be very quick to respond to emails even when he was out of town. He was also open to phone calls whenever we had concerns to talk out. One thing we really enjoyed about Bob was that he was all electronic. There was no faxing or passing documents back and forth. He use an electronic signature site to manage both the sale of our current home and the purchase of our new home. We prefer this to physical paper because it speeds up the process, reduces the risk of lost papers, and can be done at odd hours as well. Bob was also able to give different options in the contracting, such as rent-back for us as sellers so we had time to find a new house, and an escalation clause on an offer we put on a house to purchase. It seems like he is very aware of what can be written up and agreed upon by both parties. His website was good at getting us reminders of new properties and he helped us to be quick on new listings in this sellers' market.
This was a fun pair of transactions. We met 6 months ahead of the Bothell listing to plan repairs to the house, and at that meeting we decided the old Bavarian kitchen had to be remodeled. In order to accomplish the move to Bellevue, we asked our buyers for a long rent-back. We found an agreeable buyer the first weekend. In Bellevue we expected a long, competitive house search, but in fact we put out two offers at once and got both houses under contract. That lets the buyer choose among sellers rather than vice versa. Our seller also wanted a rent-back, so we just made sure the dates lined up such that my clients wouldn't be homeless. All the inspections, appraisals, and loan approvals went smoothly after that.